Tynan's Nissan Aurora

Luke the manager and Adnan by far worst customer service I have ever experienced in my life. I brought my car in on 3/17/2020 and I left because I was having issues with car was jerking. I brought that da I have ever experienced in my life. I brought my car in on 3/17/2020 and I left because I was having issues with car was jerking. I brought that day left there all day and towards mid day I got call from Adnan and he said everything is fixed there is no jerking anymore so I ok great went and picked up my car. After I picked I still felt the car jerking so I decided to see for couple more days and car is still jerking so I called back and asked for Adnan and I told what happened and he said we didn’t find anything I can’t just creat something for and just bring back in. I tried express to him I really need this fixed it was diagnosed twice and both times it was transmission and he well of want bring than bring but we did our job and started being so disrespectful and not letting me talk and no simpathy what’s so ever. I have never in my life been treated like that. I wish you can pull recording and I told no need to argue let me speak to your manager and his manager got on the phone and basically told it was my problem and I disservice to myself by taking to get fixed before Nisan even I was instructed to do that but I didn’t get explain that part. He went off on me and my daily routine is not an issue excuse for me not to be able to keep bringing my car in. He was worst than his employee Adnan. It’s true when say your team is reflection of there leader. Them two are epic fail to your company. I have an appointment to bring my car back but I don’t feel safe doing so the way he sounded he might do something to my car so I will take to different Nissan dealer. I will not rate them because there not even work 1 star Luke Clearwater Adnan Hassan More

Great customer when getting my oil changed. Steven gave me 10% discount because the online coupon I showed him expired he was awesome person service was great me 10% discount because the online coupon I showed him expired he was awesome person service was great More

The text I got made it seem like I had $2000 worth of work I needed done. Thankfully, the service rep. cleared that up. Ok work I needed done. Thankfully, the service rep. cleared that up. Ok More

Excellent service provided by Nissan rep Brian. In addition, the rental car from Nissan during the repair period was extremely helpful. Definitely will use Nissan's service again addition, the rental car from Nissan during the repair period was extremely helpful. Definitely will use Nissan's service again More

Recommended three services to do due to insufficiencies (brake pads, dirty radiator fluid and incorrect radiator cap and dirty brake fluid). I had another automotive shop check same items and all were fi (brake pads, dirty radiator fluid and incorrect radiator cap and dirty brake fluid). I had another automotive shop check same items and all were fine. I feel I was lied too and will not use Tynans again. Shameful business practice. More

Recall part replacement fast and easy The service center staff was friendly and my pathfinder got in right away. I was out in less than 1 hr. The waiting room has a quiet section with co The service center staff was friendly and my pathfinder got in right away. I was out in less than 1 hr. The waiting room has a quiet section with computers that you can use to surf the web which is what I did also free coffee. More

Took my car in to get the Bluetooth repaired, they had it for 10 days and it’s not repaired. They replaced the audio until which was apparently also broken but doesn’t seem like they didn’t anything to the o for 10 days and it’s not repaired. They replaced the audio until which was apparently also broken but doesn’t seem like they didn’t anything to the original reason why I brought it in. More

Dignity and Respect The dealership really looked out for me. I had a bad experience when I first moved to Denve and I went to Centennal, Larry H. Miller Nissan. They tr The dealership really looked out for me. I had a bad experience when I first moved to Denve and I went to Centennal, Larry H. Miller Nissan. They treated me without respect and I was ingnored. Here at Tynan, they treated me like a valued Nissan Family Member and I finally found a Nissan home. Special thank you to Adnan, who was friendly and very helpful. Getting a loaner car from Tynan is a no hassle and I didn't even get charged for the 4 days I had the rental :-) More

Always working to help the consumer. They take the time to answer questions and they always complete the work in a timely manner. I see no reason to go anywhere else for service. to answer questions and they always complete the work in a timely manner. I see no reason to go anywhere else for service. More

excellent I was there because of a recall fix. Brian made me aware of the issue and contacted me so I could take the care there I was there because of a recall fix. Brian made me aware of the issue and contacted me so I could take the care there More