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Universal Hyundai
Orlando, FL
4,250 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,250 reviews
July 31, 2022
Raúl was very helpful and had all the knowledge of the feature of vehicle he guide us thru everything feature of vehicle he guide us thru everything More
by ALBERT PIETRI
Verified Customer
July 29, 2022
Janlique was great. She knew what I wanted and called me as soon it came in. No pressure, I liked not being pressured or bothered every week like other dealers. She is t She knew what I wanted and called me as soon it came in. No pressure, I liked not being pressured or bothered every week like other dealers. She is the reason we came back and bought. More
by VARMSTRONG31
Employees Worked With
July 29, 2022
My purchase was a very pleasant experience from beginning to end. My salesman Justin went above and beyond. Ramses my financer was amazing too! to end. My salesman Justin went above and beyond. Ramses my financer was amazing too! More
by CRAFTYSENORITA
July 29, 2022
Personable, respectful, and knowledgeable. Yadriel listened to my needs in a vehicle and kept me within my budget. Thanks Yadriel my 2 kids love the new Santa Fe to Yadriel listened to my needs in a vehicle and kept me within my budget. Thanks Yadriel my 2 kids love the new Santa Fe to More
by JA198107
July 28, 2022
I loved the fact that they have women working on the sales floor and in the service department. I brought my car to be looked at and Yami was a pleasure to work with. Very friendly and knowledgeable. sales floor and in the service department. I brought my car to be looked at and Yami was a pleasure to work with. Very friendly and knowledgeable. She introduced us to Janilque. She was very kind. I didn’t feel pressured into anything. I loved her honesty. She took her time and didn’t rush me at all. She has also text me a few times to make sure I still love the vehicle and to see if I had any questions. I will definitely be sending my friends to both Janlique and Yami. I started off with Tyler in the service department . He was very rude . I didn’t even get a chance to tell him what was wrong with my car and he told me to bring it back to where I got it fixed at , that it was there responsibility to fix it. Thank goodness Yami had the keys to my car and noticed instantly that the oil was leaking from my car and advised me not to drive it. She looked at my vehicle right away.. More
by Amykatherine76
July 25, 2022
Very honest explained everything very clearly I was very pleased they made sure I understand everything before I left the show room I am 81 and they made purchasing my New car very easy so I Wou very pleased they made sure I understand everything before I left the show room I am 81 and they made purchasing my New car very easy so I Would understood thank u for being so helpful. Thank u Hyundai Very truly Helen Bobik. More
by Fbobik
Employees Worked With
July 24, 2022
Great service was offered to me at universal Hyundai. Highly recommend going there. Good service Highly recommend going there. Good service More
by PMLOPEZC2
July 20, 2022
Well they fix the recall i guess but it still show of in my car are app of myhyundai so I don't know what going on. my car are app of myhyundai so I don't know what going on. More
by CARLOSMIND
Employees Worked With
Other Employees :
Anthony sales person 5 stars, Gilbert Gregory
July 18, 2022
No call back either by Jason Sanchez mgr or Frankie Sales mgr. Seems once same made, customer service did not matter. mgr. Seems once same made, customer service did not matter. More
by ajtracey1
July 16, 2022
Service was absolutely amazing, from the manager to the guy who sold us the car (Miguel) we have no complaints and it was a very pleasant experience overall! guy who sold us the car (Miguel) we have no complaints and it was a very pleasant experience overall! More
by ALEXA
Employees Worked With
