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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
August 21, 2022
The Sales manager Daren was very helpful and very knowledgeable about the car warranty I give him 100% knowledgeable about the car warranty I give him 100% More
by PRINCESACANCEL
Verified Customer
August 21, 2022
The dealership was very friendly and it took no time for a saleswoman to assist me and my family. a saleswoman to assist me and my family. More
by MISSCHELLEYCHELLE
August 18, 2022
Our salespeople were Jackie and Carlos and they couldn’t have been nicer or more responsive. They even delivered the car to me! If you go to universal Hyundai on obt, ask for them. They will treat you righ have been nicer or more responsive. They even delivered the car to me! If you go to universal Hyundai on obt, ask for them. They will treat you right. More
by CWALTERTEACHER
August 14, 2022
Professionals at all time. Made sure I was getting a vehicle that I would be happy with. Answered all questions thst I had. Made sure I was getting a vehicle that I would be happy with. Answered all questions thst I had. More
by MARVIN.JOHNSON2016
August 13, 2022
They are very friendly and try their best to keep you happy and very little pressure happy and very little pressure More
by PETEVH26
August 12, 2022
The gentleman, Mr. Gillette, who helped me with finding the perfect car was awesome. Everything went very smoothly and I appreciate everything he did for me. Gillette, who helped me with finding the perfect car was awesome. Everything went very smoothly and I appreciate everything he did for me. More
by Lori Kirkland
Employees Worked With
August 10, 2022
Jason é um excelente vendedor! Tive muita sorte em ser atendido por. Muito gentil e competente! Tive muita sorte em ser atendido por. Muito gentil e competente! More
by mauricio coraini
August 07, 2022
Carolina was my sales consultant and she was wonderful. She knew what was important to me and went out of her way to find the features and colors I wanted in the Tucson, then drove to Sarasota to pick it She knew what was important to me and went out of her way to find the features and colors I wanted in the Tucson, then drove to Sarasota to pick it up, brought it back and had it detailed and fueled, and THEN knowing that my wife was sick she offered to deliver the car to my house. She walked me through all the features and capabilities, helping me program my phone into the system. It couldn’t have been a better car buying experience. More
by SPENCER5105
August 06, 2022
My family has bought several cars from this place and we recommend it to everyone. I had the best experience buying my first new car at this location. The salespeople Alexandra and VIP manager Johnathan w recommend it to everyone. I had the best experience buying my first new car at this location. The salespeople Alexandra and VIP manager Johnathan were extremely helpful and charismatic in helping me get our next car we wanted at a reasonable price. They made the whole process easy and were so patient with us the last few days. I would also like to point out how kind the financier from the finance department was in closing the deal. I have not had any negative experience here and would recommend it to anyone interested in buying here! More
by NARGIZ1980
