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Universal Hyundai
Orlando, FL
4,247 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,247 reviews
May 12, 2021
Very good service for a dealership, vehicles in my experience have been reliable - appreciated the level of service that I received from the team and David experience have been reliable - appreciated the level of service that I received from the team and David More
by jnwhitaker
Employees Worked With
David Lembke
May 12, 2021
Very nice experience. The only reason I did not give 5 stars was because I ask for a second key and was only told "there's only one". I could have been told where to ask for a spare key or offered to have stars was because I ask for a second key and was only told "there's only one". I could have been told where to ask for a spare key or offered to have one cut even is there was a fee. I've been driving around for a month trying to get a spare key cut for me. No luck I don't feel comfortable bringing some random guy with a hand computer in a van to my driveway to cut and program a spare key. More
by jani
Verified CustomerMay 11, 2021
Great service, friendly, helpful, concerned employees. Professional, reliable service. Confidence in driving away knowing that it has been done right. Good, good, good, good, good, good place to get ca Professional, reliable service. Confidence in driving away knowing that it has been done right. Good, good, good, good, good, good place to get car serviced More
by roylytle
Employees Worked With
May 10, 2021
The team at Universal got my business once again. This is the 3rd car I have leased or bought from them and they really did everything to make me want to come back again. the 3rd car I have leased or bought from them and they really did everything to make me want to come back again. More
by Dontwantone
May 10, 2021
Waiting over a month for a trade in payoff and needs answers. For over a week I am transferred to mailboxes and hung up on. answers. For over a week I am transferred to mailboxes and hung up on. More
by BEBOPP022
Employees Worked With
May 09, 2021
I find Andres to be honest, helpful and very friendly. He had never let me down with the care of my car. Thank you Andres had never let me down with the care of my car. Thank you Andres More
by DWRIBIT
Employees Worked With
May 08, 2021
The service was great. Very professional and quick. My car needed the work and they did it perfectly. They started working on my car a few minutes after I got there and finished in a ver rímenla manner. T car needed the work and they did it perfectly. They started working on my car a few minutes after I got there and finished in a ver rímenla manner. Thank you! More
by Ottosar
Employees Worked With
May 08, 2021
Adrian assisted me with scheduled maintenance, a tire pressure issue and a recall issue. He was very professional and kept me in the loop the whole time. He made the visit a better experience and I highl pressure issue and a recall issue. He was very professional and kept me in the loop the whole time. He made the visit a better experience and I highly recommend him and the dealership! More
by CACTUSJ32819
Employees Worked With
Adrian Labycz
May 08, 2021
Happy with the care and service they provide. Quick with good communication and transparency. Always appreciate the free car wash and the car vacuumed, as well as the discount offers in the emails. good communication and transparency. Always appreciate the free car wash and the car vacuumed, as well as the discount offers in the emails. More
by CHARLOTTE.DEBREY
Employees Worked With
May 07, 2021
UH always gives the best service!!!! Rhoda is fantastic! Everyone was very friendly and did a great job to make me feel comfortable since I have trouble getting around! fantastic! Everyone was very friendly and did a great job to make me feel comfortable since I have trouble getting around! More
by SSTATUTO
Employees Worked With
