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Universal Hyundai
Orlando, FL
4,246 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,246 reviews
May 06, 2021
Rhoda offers great customer service, very friendly, and positive energy. She got my car in and out as quickly as possible. Very good experience and will come back again and recommend Thanks positive energy. She got my car in and out as quickly as possible. Very good experience and will come back again and recommend Thanks More
by LARRYCARSALES
Verified CustomerEmployees Worked With
May 06, 2021
My Husband and I have purchased 6 vehicles from Universal Hyundai over the years. We always come back because of the sales and service. Kesia was our Saleperson this time and she was very helpful and made Hyundai over the years. We always come back because of the sales and service. Kesia was our Saleperson this time and she was very helpful and made sure we were well taken care of. I feel that the Sales Team is honest and works with integrity. Rhoda in the Service Department is also a superstar! Love working with her to take care of our cars as well. More
by PEARSON0312
May 06, 2021
Excelente, muy buena experiencia. El precio se ajustó a lo que buscábamos. Nos ayudaron a cuadrar el crédito y las cuotas, Jason Sánchez excelente vendedor, lo recomiendo. lo que buscábamos. Nos ayudaron a cuadrar el crédito y las cuotas, Jason Sánchez excelente vendedor, lo recomiendo. More
by HUGOOSPINA
May 06, 2021
Andrés solved my problem, he helped me more than I expected and he is always willing to help me. I think he is excellent in customer service expected and he is always willing to help me. I think he is excellent in customer service More
by SANDRAMILENAJM80
Employees Worked With
May 06, 2021
el servicio después de la compra de mi vehículo fue terrible no hay comunicación entre los vendedores y con mi persona no existe un calidad de servicio post venta terrible no hay comunicación entre los vendedores y con mi persona no existe un calidad de servicio post venta More
by mayerlingromero
May 06, 2021
The service is excellent every time I go in with my car Ron issues Giovanni Perez always keeps me abreast of everything! No complaints here! Ron issues Giovanni Perez always keeps me abreast of everything! No complaints here! More
by JOSANTIAGO727
Employees Worked With
May 06, 2021
Did good job as always. I am very angered that I can’t get help downloading the new stuff to my car but that is the only areas that I am unsatisfied with because I am very computer inept. Even today, my get help downloading the new stuff to my car but that is the only areas that I am unsatisfied with because I am very computer inept. Even today, my maps are wrong. More
by bellalauren
Employees Worked With
Keshla, Gilbert Gregory
May 06, 2021
Best place to buy a car ! This is my second car from them Jonathan , Alexis and don’t remember the others name but everybody was nice ! 100% recommended Jonathan , Alexis and don’t remember the others name but everybody was nice ! 100% recommended More
by LIZMARIE584
Employees Worked With
Other Employees :
Jonathan Writtenberry
May 06, 2021
I received an email from you guys stating you could put me in a new Tucson for what I was already paying a month. I went to the property and was told there was no vehicles left that was being offered. I fe me in a new Tucson for what I was already paying a month. I went to the property and was told there was no vehicles left that was being offered. I feel you guys bait and switched me. More
by TROY6640
Employees Worked With
May 06, 2021
I am so happy with my service in Universal Hyundai. Since I meet Andres I am not taking my car to any other place and I have free oil change in my original store and I prefer to pay and be attending by Andre I meet Andres I am not taking my car to any other place and I have free oil change in my original store and I prefer to pay and be attending by Andres. More
by Joussettecalvo
Employees Worked With
