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Universal Hyundai
Orlando, FL
4,246 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,246 reviews
May 06, 2021
Great service ! Amazing staff! I enjoy coming here and will definitely recommend family and friends to come here for there next vehicle purchase for sure will definitely recommend family and friends to come here for there next vehicle purchase for sure More
by jesmaraa
Verified CustomerEmployees Worked With
Other Employees :
Gilbert Gregory
May 06, 2021
My experience with Univesal Hyundai,was superb,I would recommend you guys too all my Friends.Fabio Ventura,was an Excellant Salesman,and treated me and my wife with utmost RESPECT. recommend you guys too all my Friends.Fabio Ventura,was an Excellant Salesman,and treated me and my wife with utmost RESPECT. More
by MCP3801
May 06, 2021
They doing a good job, they are professional and friendly, I always recommend to my friends and family, many year I but my cars in that dealer. friendly, I always recommend to my friends and family, many year I but my cars in that dealer. More
by mirnacho@aol.com
Employees Worked With
May 06, 2021
Great professionalism and excellent customer service. They listen to what you're saying and provide you with the best of what they can. I recommend them to anyone. They listen to what you're saying and provide you with the best of what they can. I recommend them to anyone. More
by LADYMSG1234
May 06, 2021
Andrés is wonderful, attentive and has a good relationship with his customers. I have been going to him for over 10years where he has serviced all 3 vehicles. relationship with his customers. I have been going to him for over 10years where he has serviced all 3 vehicles. More
by ENITS1995
Employees Worked With
May 06, 2021
Rhoda is the BEST! she is always on her game even through all the Hussle and Bustling going on. she never makes her customers feel like they aren't important. she multitasks very well. a true super star, and all the Hussle and Bustling going on. she never makes her customers feel like they aren't important. she multitasks very well. a true super star, and very important part of why people return for car care. a definite value to HYUNDAI. 2 thumbs up :).... More
by louieslady1973
Employees Worked With
May 06, 2021
My experience with Universal Hyundai was fantastic specially my specialist Rhoda she is the best of the best, she really care about my car, and my concerns she gave me the best advice. She is very kno specially my specialist Rhoda she is the best of the best, she really care about my car, and my concerns she gave me the best advice. She is very knowledgeable and friendly. Thank you Rhoda. More
by Pineiro.stevens7
Employees Worked With
May 06, 2021
Ramces rude and gross. Andrew nice seller 10/10 in all Ramces rude and gross. Andrew nice seller 10/10 in all aspects, he helped me to get a rental car when my car was not working. 5 days after but the Ramces rude and gross. Andrew nice seller 10/10 in all aspects, he helped me to get a rental car when my car was not working. 5 days after but the reason is he was off. On the other hand Ramces did NOTHING and just turned around and ignored us. If you need me to go there and explain my situation in front of him i will. More
by Raul
May 06, 2021
Jennifer was very nice She always answers any question I asked.. Service was relatively fast. The way I get treated is why I keep on going back asked.. Service was relatively fast. The way I get treated is why I keep on going back More
by cusa66
Employees Worked With
