Universal Hyundai

313 dollars for a Hyundai Elantra Battery??? It’s called ripoff ! Universal Hyundai on South Orange Blossom Trail. My daughter went alone and thought this is normal. RIPOFF ! ripoff ! Universal Hyundai on South Orange Blossom Trail. My daughter went alone and thought this is normal. RIPOFF ! More

I had a great experience when buying a vehicle at Universal Hyundai! Carlos Roman was very knowledgeable, respectful and attentive! He took care of all my requests and questions in a very diligent ma Universal Hyundai! Carlos Roman was very knowledgeable, respectful and attentive! He took care of all my requests and questions in a very diligent manner! More

Just got a nice new car. I just want to thank all the staff at Universal Hyundai for make it possible. But, especial thanks to Dave Lembke who was my sales rep and helped me get my car. If it was not for staff at Universal Hyundai for make it possible. But, especial thanks to Dave Lembke who was my sales rep and helped me get my car. If it was not for Dave, I would not have my car. He was very professional, patient, and nice to me. He explained everything and listened to me as well. He also provided great customer service and hope that Dave gets to work to Universal Hyundai for a long time. He is truly great and would recommend him. Also thanks to Rachel for introducing me to him. Thanks again to Dave and Rachel! More

Thank you to the whole team at Universal Hyundai that made my purchasing a new car a positive experience. My special thanks to Justin Salazar, who was outstanding, as well as Rachel Solano and Robins. Y made my purchasing a new car a positive experience. My special thanks to Justin Salazar, who was outstanding, as well as Rachel Solano and Robins. You are the best! More

I had been shopping for a new vehicle for a while, not really sure what I wanted and was keeping my options open. My boyfriend recently bought a brand new 2021 Hyundai Sonata from Universal Hyundai. I had really sure what I wanted and was keeping my options open. My boyfriend recently bought a brand new 2021 Hyundai Sonata from Universal Hyundai. I had driven a used 2020 Hyundai Santa Fe earlier in the day at a different dealership and really liked it, but the car had a few things missing that I didn’t like so my boyfriend brought me to this dealership to look at brand new Santa Fe’s. I previously had a 2017 Kia Soul and was wanting something bigger. He bought his car from Jason S and Frankie. Upon entering the dealership we were greeted by Jason, and I immediately liked him, he was very welcoming, friendly and down to earth. Not the typical salesman. I told him what I was looking for, what I expected in a car payment. He was great, listened to everything, talked to me like a normal person, got to know me and not just about the car. He did whatever he could to get what I wanted and I truly felt like he was there for ME. I test drove the 2020 Santa Fe and loved it, so we began the buying the process. The first guy to come and help with financing, I didn’t get a name, but I did not care for him at all. I felt like he didn’t listen, wasn’t friendly, and was just there to make a sale. Came back and told me it was impossible to get what I expected. My boyfriend and I got up to walk out and Frankie who had assisted my boyfriend in his purchase stepped in. He asked me what it would take for me to buy the car and make a deal, I told him and made it very clear what I expected, and he MADE IT HAPPEN!! He went above and beyond and I was very impressed! If I were to return to the dealership in the future I would only want to deal with Jason and Frankie. Jon in the finance department was great when it came to signing the paperwork and explaining everything clearly as well. More

Had a great experience buying a Santa Fe at Universal Hyundai in Orlando. Couldn’t ask for a more sales associate than Jason Sanchez. He is fairly new to selling cars but has my vote in customer service! Hyundai in Orlando. Couldn’t ask for a more sales associate than Jason Sanchez. He is fairly new to selling cars but has my vote in customer service! Great job Jason!👍 More

I went to the dealer seeking information about a vehicle and came out with a 2019 Hyundai Tucson. The sales consultant was amazing very kind and provided all the information about that vehicle and the drivi and came out with a 2019 Hyundai Tucson. The sales consultant was amazing very kind and provided all the information about that vehicle and the driving test was great. More

Terrible customer service as previous Hyundai worker would not recommend this service department. From start waiting 35 min to even be spoken to with a schedule appt. to five days In shop with little to would not recommend this service department. From start waiting 35 min to even be spoken to with a schedule appt. to five days In shop with little to no communication and find my car not sanitized and fuse box cap sitting in my door. $260, and had to wait to find out where my advisor was only to find out had to wait to find out where my car was when I texted the advisor 30 min in advance letting him know was on my day. Ohhh and now rental car company saying I didn’t drop the rental car off charging me for days!!!! More

Excellent Service!, Carlos de Jesus, Genesis Sales Manager is great, very professional and help us a lot. I recommend Carlos 100% and I'm telling all my friends that Universal Hyundai is the best deal Manager is great, very professional and help us a lot. I recommend Carlos 100% and I'm telling all my friends that Universal Hyundai is the best dealer. More

We had a great experience purchasing a car here. Gilberto was very helpful and knowledgeable, very professional. Then we met with Bill the finance manager who was also very helpful and professional. was very helpful and knowledgeable, very professional. Then we met with Bill the finance manager who was also very helpful and professional. More