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Universal Hyundai
Orlando, FL
4,267 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,267 reviews
November 21, 2020
Excellent Service!, Carlos de Jesus, Genesis Sales Manager is great, very professional and help us a lot. I recommend Carlos 100% and I'm telling all my friends that Universal Hyundai is the best deal Manager is great, very professional and help us a lot. I recommend Carlos 100% and I'm telling all my friends that Universal Hyundai is the best dealer. More
by ramirezmyrna
Employees Worked With
November 18, 2020
We had a great experience purchasing a car here. Gilberto was very helpful and knowledgeable, very professional. Then we met with Bill the finance manager who was also very helpful and professional. was very helpful and knowledgeable, very professional. Then we met with Bill the finance manager who was also very helpful and professional. More
by billbealefeld
Employees Worked With
Gilberto Gortari *****
November 17, 2020
Alexis Ramos made my car buying experience more enjoyable. He also ensured that I felt safe while shopping in this COVID atmosphere. I received non pressured customer service and a great deal! enjoyable. He also ensured that I felt safe while shopping in this COVID atmosphere. I received non pressured customer service and a great deal! More
by mrivera23
Employees Worked With
November 17, 2020
Justin knew we had no intention to buy; the car we wanted has not yet arrived in the US. So he let his inventory do the talking. Patience, knowledge of product, respect....all positive attributes one does has not yet arrived in the US. So he let his inventory do the talking. Patience, knowledge of product, respect....all positive attributes one does not expect to use to describe a car salesperson. Justin really helped us make our decision to change models that much easier. He even got me the EXACT car I decided I wanted. Thank you, Justin S. So glad we made the trip from Jax with a side trip to Universal Hyundai. More
by betharvey
Employees Worked With
November 17, 2020
Jason in sales and Dave in finance were honest and easy to deal with. We had agreed upon terms ahead of time via email and phone. When we got to the dealership it was a cinch test drive the car and get ev to deal with. We had agreed upon terms ahead of time via email and phone. When we got to the dealership it was a cinch test drive the car and get everything done. More
by Orlando Dad
Employees Worked With
Jason Sanchez, David Spurgin
November 17, 2020
Had a great experience with Dave Lembke getting our daughter her car. He was informative and helpful with our daughter's first car buying experience. daughter her car. He was informative and helpful with our daughter's first car buying experience. More
by KC
Employees Worked With
Dave Lembke
November 15, 2020
Miguel and Bill from finance were fantastic. They really made the experience great. Will continue referring people to Universal Nissan/Hyundai. Thank y’all so much! made the experience great. Will continue referring people to Universal Nissan/Hyundai. Thank y’all so much! More
by katie.sleight2012
November 13, 2020
I would like to thank everyone at Universal Hyundai. They were very professional and curtious, including the Sales Manager, the Finance Officer, and especially my salesman Fabio Ventura. Not only is he knowl were very professional and curtious, including the Sales Manager, the Finance Officer, and especially my salesman Fabio Ventura. Not only is he knowledgeable, but also a very caring person. Fabio asked me to let him know I made it home ok. Thank you Fabio More
by Lynn Anderson
Employees Worked With
Fabio Ventura
November 06, 2020
Excellent service, great atmosphere and selection of cars and suv’s . Second car I bought with them! The staff was friendly and helpful and my new car is awesome! and suv’s . Second car I bought with them! The staff was friendly and helpful and my new car is awesome! More
by alcintron
Employees Worked With
Jose Barbastefano
October 27, 2020
Louis was the best salesperson we've ever had. He knew the cars and all the features and made sure we got exactly the one we wanted with all the gadgets we desired. the cars and all the features and made sure we got exactly the one we wanted with all the gadgets we desired. More
by usbunch
