Universal Hyundai

Another 10 star experience Have shopped for many cars in my life and always dreaded it like a visit to a dentist . That changed at my first visit to Universal Hyundai. I was ast Have shopped for many cars in my life and always dreaded it like a visit to a dentist . That changed at my first visit to Universal Hyundai. I was astound how easy, quick and painless Juan Colon got me through the process and I went back there ever since . Past weekend, Alexis Ramos delivered another 10 star experience. Very knowledgeable about the mechanics , electronic gadgets as well as the terms of purchasing/lease . He patiently answered all my questions and guided me again through every step of the process. A few hours later I drove off in my 4th new vehicle from Universal Hyundai happy as a clam! No pressure, no hassle, no worries. They will work with you anyway they can. Highly recommend to anyone stressed with car issues. It's a game changer! More

Scam customers It sells you a service that you do not get. Beware of customers reviewing work is the second time they charge me a service and they do not. It sells you a service that you do not get. Beware of customers reviewing work is the second time they charge me a service and they do not. More

Buying New Car Like any other dealers in the area, it get little hard time to get discount but end of the day they do give you most of discount you ask, I just hope Like any other dealers in the area, it get little hard time to get discount but end of the day they do give you most of discount you ask, I just hope that they do the discount first time you ask instead of 3 to 5 hours later More

Not good they REFUSED to give me back all my deposit I am giving a report because they know that the VEHICLE was damage and they still sold it to be and told me it's a buy as is without warranty I am giving a report because they know that the VEHICLE was damage and they still sold it to be and told me it's a buy as is without warranty More

Surpassed my expectations This experience was way beyond what I expected. We suffered the loss of my husband and this was the first time I have ever been to a dealership by mys This experience was way beyond what I expected. We suffered the loss of my husband and this was the first time I have ever been to a dealership by myself to purchase a car. I felt no pressure, there was genuine care and concern for my situation. My credit was damaged due to our loss and Nick along with his team made sure they helped me pick out the car that would best suite my family and our budget. They were a true blessing to my family and I would recommend this dealership to anyone looking to buy a new or used vehicle. They were honest and respectful. More

Universal Hyundai Does Not Honor Web Site Prices My purchase was a 2019 Kona bought on March 5th. I found that car on the Universal Hyundai web site at $21,800.00. I submitted an offer and requested My purchase was a 2019 Kona bought on March 5th. I found that car on the Universal Hyundai web site at $21,800.00. I submitted an offer and requested a test drive. I received am email from Coral Diaz telling me the appointment was all set and I should tell the receptionist my name so she could give my information to the sales person. All went well with my salesperson Luis Arevalo. I test drove the very car from the internet and ended up buying it. I was handed over to the financial person Jon C who tried to up sell me with some offers. I said no repeatedly. He looked very agitated and finally gave up. This made me very upset. All I wanted to do is sign the stack of papers and get out of there. Except for the financial part all was good. When I got home I called my insurance company and put the Kona on my account. The insurance agent told me to expect the updated statements and an insert for a rebate. I just had the send in a copy of the purchase agreement. A few days later I got the rebate form and made a copy of the purchase agreement. This is when I notice I was charged the full sticker price of $24,670.00 not the $21,800.00. This is my fault for not reading before signing but I still think it's very dishonest of Universal Hyundai. If you buy a car there just be sure to double check the paper work. I have learned a very expensive lesion that I will never forget. More

They were up front, honest and very professional My wife and I really needed a new car for our new baby that was coming and the car we had was to small, we really wanted a certain car and they were m My wife and I really needed a new car for our new baby that was coming and the car we had was to small, we really wanted a certain car and they were more than helpful explaining why we could not get the car we actually wanted and then proceeded to find us a car. Rey never stopped, he used all resources along with his sales manager to find us the perfect car. The next day they called and we ended up with a beautiful Nissan Altima, very low miles, the color my wife actually liked and a leather interior. I will definitely return to them. More

Looking for new car I had an absolutely positive experience at Universal. Johnathan was very patient answering all the questions I had, was pushy in no way with his sales I had an absolutely positive experience at Universal. Johnathan was very patient answering all the questions I had, was pushy in no way with his sales and extremely knowledgable with his "Hyundais". I would definitely reccommend Johnathan and Universal to anyone looking for a new car. More

Great experience Jennifer help me get the car that I wanted for the price that I could afford it was a truly easurable experience working with her. I highly recommend Jennifer help me get the car that I wanted for the price that I could afford it was a truly easurable experience working with her. I highly recommend this dealership. More

Fabio Thiers es Excellent Fabio es excelente vendor, professional, am able, educado. Lo recomiendo 100% tanto a clientes como a los granted de esta empresa. Gracias por todo. S Fabio es excelente vendor, professional, am able, educado. Lo recomiendo 100% tanto a clientes como a los granted de esta empresa. Gracias por todo. Saludos More