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Universal Hyundai

Orlando, FL

4.5
4,250 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,250 reviews

February 01, 2019

Fabio é Buen Vendedor Fabio fue una persona amable y con paciencia, muy profesionale y quedamls muy satisfechos con el trato que nos dio. Quedamls muy contentos con el auto More

by Gilma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Faria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Matos, Fabio Thiers
Feb 13, 2019 -

Universal Hyundai responded

Thank you !

January 30, 2019

Another very satisfy customer This have been the best experience I have buying a new car both persons I deal with were great, they make my buying experience the best I ever had. Ca More

by tcrider28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Monsalve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Garces
Jan 31, 2019 -

Universal Hyundai responded

Hi tcrider28, its great to hear that you had a hassle free experience with us and we want all our customers to have a good visit with us at all times!

January 30, 2019

Fabio es Awesome Fabio me trato bien , me dio explicó como funciona las cosas me dio agua , me vino a cambiar las llaves de la goma muchas GRACIAS por su ayuda More

by Demetrii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kristan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simo Bassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Matos, Fabio Thiers
Jan 31, 2019 -

Universal Hyundai responded

Thank you for this kind review, Congrats!

Feb 13, 2019 -

Universal Hyundai responded

Thank you!

January 28, 2019

It's worth the stop Universal with a great place to buy my car from. I had no plans of going by that day but I am sure glad I did. They made you feel like family and they More

by GreggZack1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mustapha Bernannou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Moushon
Jan 31, 2019 -

Universal Hyundai responded

Gregzack1, we are happy you stopped by and it makes us happy to learn you had a great experience with us and we look forward to working with you in the future!

January 24, 2019

Very great experience From the very Start of my transactions sale Fabio kept me Very informed He made sure I was completely satisfied and happy with everything paperwork ve More

by Paco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Matos, Fabio Thiers
Jan 31, 2019 -

Universal Hyundai responded

Paco, Glad to hear that Fabio was of great assistance through our your vehicle purchase, Congrats!

January 23, 2019

Great Was really easy to talk with the team and got everything I wanted and I will tell friends and family about the service I received from the team at thi More

by Virgin72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis cj joseph
Jan 31, 2019 -

Universal Hyundai responded

Thank you for sharing this kind review

January 22, 2019

Amazing Help me a lot I really how the treat me, help me a lot with the deal, feel comfortable. I thought I couldn’t buy a car and they did everything to help More

by Luisrene66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ericmelec Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Universal Hyundai responded

thank you!

January 19, 2019

Excelente atencion! El miercoles pasado fui a comprar mi primer carro de agencia 0 millas, y entre mis opciones estaban otras marcas de carro pero la verdad mi ultimo car More

by Mei Da Mota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Garces
Jan 31, 2019 -

Universal Hyundai responded

Thank you!

January 18, 2019

New Sonata I'm verry happy and i would recommend a lot of people about the dealership. At first i wasn't sure but since i needed the car and the excellent servic More

by Lebron, Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ericmelec Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Universal Hyundai responded

Thank you!

January 17, 2019

Great Experience Steven Rivera from sales really worked with me all the way thru the end of my purchase. Got me a deal that I couldn't let pass. Very knowledgable and More

by Roldan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Rivera
Jan 17, 2019 -

Universal Hyundai responded

Roldan, Thank you for sharing and this was great to read! We are happy to hear that Steven made your visit a hassle free process and we look forward to working with you in the future! Congrats!!

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