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Universal Hyundai

Orlando, FL

4.5
4,265 Reviews
Dear Valued Customer, Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida. Our Mission Statement With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission. Our e-Team Professionals We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing! Why Buy at Universal Hyundai? During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here: Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando. Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership. State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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12801 South Orange Blossom Trail

Orlando, FL

32837

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Showing 4,265 reviews

February 09, 2018

Excellent Very good experience, Teodoro took care of the sales in a professional manner, the process was very smooth and time in the whole sale was amazing More

by elexito4evr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Faria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teodoro Seminario
Feb 13, 2018 -

Universal Hyundai responded

We are happy to hear that Teodoro made your shopping experience hassle free and you had a great experience overall as we strive to offer our customers the best of service at all times. Thank you for sharing this review and congrats!!

January 29, 2018

Exceptional Service This was my second service appointment with Ian and he does a great job. He's professional, personable and thorough. And he explains repairs in easy t More

by Jackie159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Geter
Feb 28, 2018 -

Universal Hyundai responded

THANK YOU!!

January 17, 2018

They are the best They did all they can to save me money .They show me all models and they compare all prices. They work very hard to lower my APR. and I got the best p More

by 1344 mih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Redford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2018 -

Universal Hyundai responded

Thank you for this review!

January 12, 2018

Traded my car for a new car I was looking to trade my car in that I was still financing and Ramces was able to help find me a very nice car! I love it! If you need a great sales More

by Andrewc1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramces Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2018 -

Universal Hyundai responded

Thank you!

January 12, 2018

Great Experience We were not completely convinced about renewing our lease when we went to see the new models. Even after looking at the new model we were still in dou More

by Chiri6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
darrin diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camillia Vasquez, Amine Saaidi
Jan 18, 2018 -

Universal Hyundai responded

Thank you for this awesome review!

December 27, 2017

Jonathan Cruz! Jonathan was great!! He wasnt pushy and answered all my questions and knew the product very well. Hands down my best buying experience, i definitely r More

by vqblessed2151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cruz
Dec 27, 2017 -

Universal Hyundai responded

Thank you for taking the time to share this review. We are happy to hear that Jonathan made your car buying process easy. We look forward to working with you in the near furture. Congrats!

December 27, 2017

My New Elantra The service was great. Everything was done in a timely manner. Jonathan was great. He was very friendly and courteous. I will be back in a few years a More

by yamarisrivera7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Dec 27, 2017 -

Universal Hyundai responded

Thank you for this awesome feedback!!Congrats!

December 27, 2017

great service I will come back to Universal Hyundai to buy another car they have the best customer service and the best sales consultant and the service department More

by breenetrichard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frankie Martinez
Dec 27, 2017 -

Universal Hyundai responded

Thank you for this great review, We look forward to working with you in the future!!

December 27, 2017

Great experience Since the moment i walked in the dealership the sales person Ramces Rivera was very professional and answered all my question. Very attentive and made More

by vivianne.santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 27, 2017 -

Universal Hyundai responded

Thank you for sharing this wonderful review and we are glad to hear that you had a hassle free experience with ramces rivera. Welocme to the hyundai family!

December 27, 2017

Good experience , thank you! We appreciated the time and effort that both Darrin and Amine put into making this vehicle purchase a comfortable experience. We will More

by btkeefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amine Saaidi
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