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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
June 19, 2023
Very organized, informative, and helpful. They spent a lot of time making sure we were Happy customers. I would reccomend it to anyone interested in an auto purchase. They spent a lot of time making sure we were Happy customers. I would reccomend it to anyone interested in an auto purchase. More
by scottkidd2003
Verified Customer
June 18, 2023
They had good inventory. Eric provided excellent customer service. It was a pleasure to deal with Robert in finance. Unlike other dealerships, we seem to not have to spend th Eric provided excellent customer service. It was a pleasure to deal with Robert in finance. Unlike other dealerships, we seem to not have to spend the entire day either I would recommend to friends and family. More
by RKAYHILL21
June 16, 2023
E. Gillette IS AMAZING. Don’t buy with anyone else, and the financing man “Turkish” sorry don’t remember the name were Amazing. Best experience we have ever had purchasing a car. Have already told all my f the financing man “Turkish” sorry don’t remember the name were Amazing. Best experience we have ever had purchasing a car. Have already told all my friends where to go. Couldn’t have asked for a better experience. More
by GANNON254
June 15, 2023
It was a long process and Justin understood my needs and did everything for me to get the car I was looking did everything for me to get the car I was looking More
by Edwin Correa
June 14, 2023
Staff is friendly and always there to answer all of your questions. Place is clean with different options of cars and willing to accommodate all of your needs questions. Place is clean with different options of cars and willing to accommodate all of your needs More
by JUAMBROZIO3108
Employees Worked With
June 13, 2023
Darrin helped and explained everything very well and made everything easy. The experience was amazing. everything easy. The experience was amazing. More
by chrislora87
June 13, 2023
I have had nothing but problems since I brought the car with this dealership sold me a car with bald tires manager said he would get back with me month later nothing now I’m here to get oil change and ther with this dealership sold me a car with bald tires manager said he would get back with me month later nothing now I’m here to get oil change and there telling me I have to pay I was told I get free oil changes. More
by LIFESAVER202
Employees Worked With
Angel
June 12, 2023
Excellent excellent services very detail display he was a nice and kind provide detailed explanation nice and kind provide detailed explanation More
by BOBIRAHAMANBR
June 11, 2023
You only buy the car, I attend for the memorial sales event, but when I asked about the promotional gifts they told me that did not apply for my purchase. event, but when I asked about the promotional gifts they told me that did not apply for my purchase. More
by Ronald Rojas Delmar
