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Universal Hyundai
Orlando, FL
4,249 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,249 reviews
May 02, 2023
Waited 4 hrs for car to be serviced. Would have been fine if dk had been honest about length of time or if he had kept me informed when last repair was going to be an hour instead of the Would have been fine if dk had been honest about length of time or if he had kept me informed when last repair was going to be an hour instead of the 20 min he told me. More
by kaisha.dominguez
Verified CustomerEmployees Worked With
Dk
May 02, 2023
So far hasn't been bad everyone is friendly and customer oriented. Could do without so many recalls oriented. Could do without so many recalls More
by ANNLINX
May 01, 2023
It takes forever to buy the car 5hour is 2long could have taken a nap taken a nap More
by FROGLADY422
Employees Worked With
April 29, 2023
Jacob and Chris Johnson have been extremely helpful and caring. Overall, the dealership has gone above and beyond the past few weeks to make sure I am taken care of. caring. Overall, the dealership has gone above and beyond the past few weeks to make sure I am taken care of. More
by KERR.MORGAN98
Employees Worked With
Jacob Mckinney, Jacob Mckinney
April 29, 2023
Good prices, good services the people is there to help you if you have any question you if you have any question More
by PEGGY_ORTIZ
April 28, 2023
My sales rep went above and beyond. I appreciated everything she did for me. She was very patient. I appreciated everything she did for me. She was very patient. More
by SHELLYMUZYKA
Employees Worked With
April 28, 2023
Thanks for your help I'm writing as many words as possible to get to 15. possible to get to 15. More
by XMARRIOTT
April 28, 2023
As soon as I walked in I was greeted with a smile and was shown exactly what I was looking for. Eddie was amazing. He helped me get into the car that I was wanting. Thank you to Eddie and everyone at Hyundai shown exactly what I was looking for. Eddie was amazing. He helped me get into the car that I was wanting. Thank you to Eddie and everyone at Hyundai Universal for the amazing experience and awesome ride. More
by WGLEAVES659
Employees Worked With
Eddie
April 27, 2023
This time around (my 2nd time there) was so much more efficient. The approximate wait time was accurate. Carlos was professional, informative and very helpful. efficient. The approximate wait time was accurate. Carlos was professional, informative and very helpful. More
by aeurena
