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Universal Hyundai
Orlando, FL
4,250 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,250 reviews
January 31, 2023
I had an excellent experience. Jacob went above and beyond! A b c d e Jacob went above and beyond! A b c d e More
by barbarawittels
Verified Customer
January 30, 2023
Very concerned about your purchase after the sale. They really want you to enjoy your new car. They really want you to enjoy your new car. More
by flornorm
January 30, 2023
The BEST dealership and sales person Antonio. ..I love my Kona..THANK YOU Universal Hyundai. ..I love my Kona..THANK YOU Universal Hyundai. More
by Leejenk2
January 27, 2023
This is the most horrible place to came for a service, I used to do my car service here, but I decide don’t come back due to ridiculous wait time for the car got serviced, after more than a year I have to c used to do my car service here, but I decide don’t come back due to ridiculous wait time for the car got serviced, after more than a year I have to come back due to a recall, and the waiting Time is now more ridiculous than before. My advice is, if you need only oil change or air filter replace, or simple things like that, just go to any quick places, the service is the same and you only wait 10 minutes not the ridiculous 4 or 5 hours. More
by Rialtocol
January 26, 2023
excellent service! Fabio is very friendly and kind. We’ll come back soon! Nice job! Fabio is very friendly and kind. We’ll come back soon! Nice job! More
by CAROLINALOUISE8
Employees Worked With
January 25, 2023
I am very satisfied, 2nd car from Hyundai and probably I will have the 3th will have the 3th More
by ROSELI
January 24, 2023
This was my first visit. Mr. Keith Priestley was very professional and nice to me and my wife. And so was his manager (Deya) Mr. Keith Priestley was very professional and nice to me and my wife. And so was his manager (Deya) More
by MCDUFFIE.JOHND55
Employees Worked With
Keith Priestley
January 23, 2023
Great experience buying my car. Gillette was amazing and superior customer service from him. He is the best!!! Gillette was amazing and superior customer service from him. He is the best!!! More
by FRANCISR31
Employees Worked With
January 22, 2023
Excellent customer service. Very polite staff. Would definitely recommend to family and friends. Awesome experience. Thank you. Very polite staff. Would definitely recommend to family and friends. Awesome experience. Thank you. More
by LUIS19GUE57
January 22, 2023
Muy buena la atención, aclararon nuestras dudas, nos consiguieron un buen automóvil a un buen precio e hicieron todas las gestiones con los bancos para ayudarnos. Estamos muy agradecidos. consiguieron un buen automóvil a un buen precio e hicieron todas las gestiones con los bancos para ayudarnos. Estamos muy agradecidos. More
by Silma
