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Universal Hyundai
Orlando, FL
4,249 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,249 reviews
January 01, 2023
Your employees are very helpful very polite and we came in asking for what we wanted and was able to get it that day. Will let people know to go to Universal Nissan Hyundai in asking for what we wanted and was able to get it that day. Will let people know to go to Universal Nissan Hyundai More
by WGARBE0715
Verified CustomerEmployees Worked With
Moto
January 01, 2023
Great customer service, we had a great experience shopping for our new addition for our family shopping for our new addition for our family More
by BRENDASTGO1
Employees Worked With
December 31, 2022
Great dealership. They have great customer service and friendly employees. I would recommend to others. They have great customer service and friendly employees. I would recommend to others. More
by KBABYBEAR28
December 31, 2022
Salesman very knowledgeable and courteous during presentations price was good quality is great will use dealership in future presentations price was good quality is great will use dealership in future More
by tom102742
Employees Worked With
December 30, 2022
They are very helpful in getting you a good deal for the vehicle you want. vehicle you want. More
by MANDIETRUMBO
December 30, 2022
Miguel was AWESOME! !!! Very patient with me and answered all my questions. Even after I purchased my vehicle, he was just a phone call away to help me! !!! Very patient with me and answered all my questions. Even after I purchased my vehicle, he was just a phone call away to help me! More
by ERNSIE1980
Employees Worked With
Other Employees :
Belinda McDuffie, Luis Arevalo
December 27, 2022
Took my Genesis for a recall repair with the Trunk latch. After all repairs and departed for the gas station, gas latch wouldn’t open nor trunk. Headed back to Service center and all turned south with nume After all repairs and departed for the gas station, gas latch wouldn’t open nor trunk. Headed back to Service center and all turned south with numerous lies from Greg Gilbert. He even lied and attempted to blame the work on other dealerships, but this is the only dealership my car has ever been to. He lied even about the gas cost of filling my Genesis up because of my back and forth to the dealership; lied also on paper about how I ask to be compensated of all my time spent of returning back to the dealership for faulty work completed by the service center. Please check on your repairs by video and make sure you are getting what you paid for. This Greg person is not an honest person to be in this type of business. Please be careful and choose wisely with any repairs being completed. I will just say I have a case pending so quiet sure more to come of this issue. My experience deserved a 0 rating!! Stay tuned for more info to come!! More
by Sirles773
December 27, 2022
Carlos is the Best salesman I've ever work with! !! He was very knowledgeable about the car I purchased. !! He was very knowledgeable about the car I purchased. More
by pilapilf
Employees Worked With
December 24, 2022
Excelente servicio para el cliente gracias la joven que me atendió me dio un trato excelente me atendió me dio un trato excelente More
by JOSEOROCOVIS60
Employees Worked With
