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Universal Hyundai
Orlando, FL
4,249 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,249 reviews
December 24, 2022
the values ​​canceled for the vehicle are high in reference to what is shown by the seller, I am not satisfied with the value cancelled. When I received the vehicle, I found commercial information r reference to what is shown by the seller, I am not satisfied with the value cancelled. When I received the vehicle, I found commercial information regarding the value of the vehicle in its glove compartment, which exceeds the canceled value More
by WCVILLAMIZAR
Verified CustomerEmployees Worked With
Jonathan Writtenberry
December 24, 2022
A true VIP experience! Carlos DeJesus, Johnathan Weidner and Jacob McNeely went above and beyond to make sure I went home with the best deal on my new Santa Fe Calligraphy. Carlos DeJesus, Johnathan Weidner and Jacob McNeely went above and beyond to make sure I went home with the best deal on my new Santa Fe Calligraphy. Carlos was extremely knowledgeable and provided suggestions and guidance, but was never pushy. After I decided on a car the process was absolutely painless. Ivan Murillo took care of my financing. He explained everything and answered all my questions. Overall I am extremely impressed with the level of service, knowledge and professionalism of everyone I interacted with. I would recommend Universal Hyundai to anyone who is looking for a new or used vehicle. More
by WPVEGA
December 24, 2022
Very Poor Customer Service My credit Card was Use with out my authorization for car rental still waiting on refund no one it’s taking responsibility . out my authorization for car rental still waiting on refund no one it’s taking responsibility . More
by PRMAGDA
December 23, 2022
Sam was a fabulous sales guy. He was honest and worked hard to get me a great car with a good deal. Sam communicated well and was great with follow up questions I had days later. He was honest and worked hard to get me a great car with a good deal. Sam communicated well and was great with follow up questions I had days later. I'm super happy with my first electric vehicle! More
by Nicole
Employees Worked With
Sam
December 23, 2022
Excellent service provided. Jonathan and his team are awesome to work with. Thank you Univeral Hyundai. Great job. Jonathan and his team are awesome to work with. Thank you Univeral Hyundai. Great job. More
by Joseph
Employees Worked With
Other Employees :
Yadriel Morales
December 21, 2022
It was the best experience in a dealership I’ve ever had and I plan to go back someday! and I plan to go back someday! More
by JOSE.ALEMANY.PEREZ
Employees Worked With
December 21, 2022
Fourth vehicle purchased from this dealer. Pleased with every one. The dealer is > ten miles from my home and it is worth the drive. Pleased with every one. The dealer is > ten miles from my home and it is worth the drive. More
by chuck
Employees Worked With
December 20, 2022
I had the worst experience with him I won’t never purchase a car from Hyundai you should have strong customer service purchase a car from Hyundai you should have strong customer service More
by BUTTERFLY1726
December 20, 2022
Cj was excellent and very compassionate. I really appreciated him. The payments were hire than i expected but the service was excellent. Thanks Rose I really appreciated him. The payments were hire than i expected but the service was excellent. Thanks Rose More
by AGENTROSE63
Employees Worked With
December 20, 2022
Horrible after sale commmnication. Sales person got everything wrong. Complaining I was difficult to please. Yes true because everything he did was wrong or incomplete. Sales person got everything wrong. Complaining I was difficult to please. Yes true because everything he did was wrong or incomplete. More
by ajtracey1
