Universal Hyundai

David tiene excelente atención al cliente, es una persona amable, comprometido en las necesidades que tenemos cada uno, agota todos los recursos para que todos salgamos con nuestro vehículo, súper atento y s amable, comprometido en las necesidades que tenemos cada uno, agota todos los recursos para que todos salgamos con nuestro vehículo, súper atento y servicial aun después que ya se hiciera el negocio del vehículo? Lo recomiendo 100% el ya nos a ayudado a sacar 2 vehículos! Muchas gracias por tu servicio More

David was absolutely amazing. He was so great in helping me get my very first car. Thank you so much for all of your help!! He was so great in helping me get my very first car. Thank you so much for all of your help!! More

I have purchased 2 vehicles in less then a year and it seem that things change after my first purchase. seem that things change after my first purchase. More

Their customer service was incredibly above what I expected. Thank you! I love my SUV expected. Thank you! I love my SUV More

I WILL NEVER DEAL WITH THEM AGAIN! I feel it was all a scam, a typical bait and switch! The car was listed for 5,999. they came back with a price of over $10,000.! when questioning wh I feel it was all a scam, a typical bait and switch! The car was listed for 5,999. they came back with a price of over $10,000.! when questioning why, I was told that $2,000 was tacked on $1,000for NOT having a trade in and $1,000 for NOT financing. When speaking to the manager he finally told me that he would sell me the car for $7,000. but I needed to get it with in 24 hours since the car was on the lot for 108 days and was going to auction. An appointment was set up for the next day at 2pm . We had 2 confirmation e mails and 2 phone calls, they wanted to know when we were on our way, (Which was a 2 1/2 hour drive) if we had insurance on the car etc. and at 1:47 13 minutes before we arrived I received a phone call that they sold the car!! But come in anyway since we were almost there because they said they had other cars that were comparable to what we saw only to show us cars for $13,000 and up. I do not being lied to or treated that way. I do not feel that they are reputable in any way. I give one stars because they didn't have an option where I could have given 0!! More

Excelente servicio buen trato mucho profesionalismo lo recomendamos para nuestra familia gran familiaridad muchísimas gracias por todo recomendamos para nuestra familia gran familiaridad muchísimas gracias por todo More

This is my 4th car from this dealership. The staff is always enthusiastic, warm, and very thorough - taking time to ensure that you always fully understand the vehicles and finance options The staff is always enthusiastic, warm, and very thorough - taking time to ensure that you always fully understand the vehicles and finance options and details. I will most certainly be purchasing my next car from them. More

This has to be the worst and incompetent service center I’ve ever experience. I have to bring my car back for the 4th time for a break/rotor issue. I called to get an emergency appointment and nothing isn’ I’ve ever experience. I have to bring my car back for the 4th time for a break/rotor issue. I called to get an emergency appointment and nothing isn’t available until 25th. They do not care to help their Genesis customer even though it’s their luxury brand. I’ve called and put a complaint through customer service. Also their service center is the reason why I’m suing Genesis under lemon law case because my services aren’t performed properly. Also I’ve paid money for a new cabin filter and they gave me moldy filter and I truly believe my tires were switched to bad tires because it’s crazy how I had to change my back tires within 5-6 months which I put a complaint into Michelin and was advise they are currently investigating their service center. Trust Me Do Not Get Your Car Service There. More

Very friendly, polite and professional. Had me in a new car in a matter of hours 😊 David was absolutely amazing, said he would take care of me and he delivered! 👏 👊💜 Had me in a new car in a matter of hours 😊 David was absolutely amazing, said he would take care of me and he delivered! 👏 👊💜 More

Jacob was fantastic. He responded to our needs and questions. He made it an easy experience for us. He responded to our needs and questions. He made it an easy experience for us. More