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Universal Mitsubishi
Sherman Oaks, CA
2,062 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,062 reviews
May 10, 2025
My experience was a success and pleasant one. I will go back again and will recommend universal Mitsubishi to others. I will go back again and will recommend universal Mitsubishi to others. More
by FARIDEH2
Verified Customer
May 07, 2025
I've been using Universal Mitsubishi for over a decade. Their work is excellent and prices are good Their work is excellent and prices are good More
by JBCM8610
May 05, 2025
I bought an old used car. Paul inspected it and clearly identified the major issues, helping me arrive at a good plan to service it. He also set me up with the rental car serv Paul inspected it and clearly identified the major issues, helping me arrive at a good plan to service it. He also set me up with the rental car service next door, which was very convenient. Car works better now and is under warranty, which brings some peace of mind. More
by pinaky.bhattacharyya
Employees Worked With
May 04, 2025
As usual Paul at the Service Department provided me an excellent service, thank you - Great !!. excellent service, thank you - Great !!. More
by Anthony
Employees Worked With
May 02, 2025
One of those rare care services places where you can rest assured your in good hands and not being taken advantage of. Very professional. assured your in good hands and not being taken advantage of. Very professional. More
by jared29
April 30, 2025
Paul in the Service Dept always gives you excellent service. He is the main reason that I continually come back to Universal Mitsubishi Service Dept for all my car repairs & Thank You Paul service. He is the main reason that I continually come back to Universal Mitsubishi Service Dept for all my car repairs & Thank You Paul More
by APROKOPOVICH
April 29, 2025
Scheduled appointment online. Service was completed quickly, in less time than I expected. They didn't try to upsell me anything. Service was completed quickly, in less time than I expected. They didn't try to upsell me anything. More
by michellematyi
Employees Worked With
April 29, 2025
Paul in the Service Dept always gives you excellent service. He is the main reason that I continually come back to Universal Mitsubishi Service Dept for all my car repairs & maintenance. It’s been 24 y service. He is the main reason that I continually come back to Universal Mitsubishi Service Dept for all my car repairs & maintenance. It’s been 24 years & 3 Mitsubishi cars later and I highly recommend Universal Mitsubishi Service Dept. More
by LING2LA
Employees Worked With
April 29, 2025
Zakk was so personable and kind. Bobby was a delight and Tikki was super kind. Unfortunately, I cannot remember the other gentleman in Finance he too was great. Customer service was Bobby was a delight and Tikki was super kind. Unfortunately, I cannot remember the other gentleman in Finance he too was great. Customer service was A+++ More
by LAVONNEWHITEOG
