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Universal Mitsubishi
Sherman Oaks, CA
1,852 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,852 reviews
April 21, 2020
The service manager was amazing. He was polite, attending, and professional. And the site was very clean with very good free coffee. Highly recommended place. attending, and professional. And the site was very clean with very good free coffee. Highly recommended place. More
by MIKEAJMO
Verified CustomerEmployees Worked With
Helpful April 20, 2020
Went to Universal Mitsubishi for welcome service on Saturday. Met Mr. Armen at the service dept., he was friendly and very helpful taking care of my car. I briefed him my requirement for the car, and h Saturday. Met Mr. Armen at the service dept., he was friendly and very helpful taking care of my car. I briefed him my requirement for the car, and he gave me the proper feedback accordingly. My car also got complementary car wash as well. Very happy experience visiting the service dept. Thank you. More
by ABS
Employees Worked With
April 19, 2020
First time to visit the dealership. Very friendly and helpful team of staff. Overall Universal Mitsubishi is a dealearship with excellent customer service and competitive price! helpful team of staff. Overall Universal Mitsubishi is a dealearship with excellent customer service and competitive price! More
by ABS
April 18, 2020
Fast and efficient service, Armen is always a pleasure to work with and is communicative and friendly. Will definitely be returning for future service needs work with and is communicative and friendly. Will definitely be returning for future service needs More
by Brent Lang
Employees Worked With
April 17, 2020
We were very satisfied with the work. Paul was helpful and polite. We do not have anything bad to say about our service. Thank you and polite. We do not have anything bad to say about our service. Thank you More
by Yeebaray
Employees Worked With
April 17, 2020
Great job. Had an issue and Paul in service was able to fix it and get me back on the road. It was a minor issue and service staff was fantastic! Great job all around! fix it and get me back on the road. It was a minor issue and service staff was fantastic! Great job all around! More
by THEWillguy
Employees Worked With
April 17, 2020
I was taken care of by the service department quickly, with a smile and professionally. I was given a follow up plan to bring my car back and tour of dealership. Thanks Paul & staff! with a smile and professionally. I was given a follow up plan to bring my car back and tour of dealership. Thanks Paul & staff! More
by SCOTFAMILY2009
Employees Worked With
April 17, 2020
Keep coming up here since Paul is always so welcoming and answers all my questions and gets the job done, thank you to the mechanic team as well! answers all my questions and gets the job done, thank you to the mechanic team as well! More
by lizethmunoz24
April 17, 2020
schedule oil changes services personnel was great, good attitude, and very informative about your vehicle needs to be done if there was a problem, like my with a nail in m services personnel was great, good attitude, and very informative about your vehicle needs to be done if there was a problem, like my with a nail in my front right tire. More
by TANCHAN168
April 14, 2020
Exellent service.good customer relationship.very good customer service.able to answer all your questions and all you need for your car.help you to save your money. customer service.able to answer all your questions and all you need for your car.help you to save your money. More
by howsoon
Employees Worked With
