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Universal Mitsubishi
Sherman Oaks, CA
1,851 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,851 reviews
April 12, 2020
I went in for recalls and once I arrived everyone was very welcoming. I was helped by David, he is very helpful and friendly. Also, Paul was very helpful as well explaining detail by detail on the proble very welcoming. I was helped by David, he is very helpful and friendly. Also, Paul was very helpful as well explaining detail by detail on the problems on my car and keeping updated on the work being done. More
by Leslie Bracamontes
Verified CustomerEmployees Worked With
Helpful April 11, 2020
Great work, nice people. Especially Paul, he really was helpful throughout the entire process. Most of all, I feel like he was honest with me. I will be back helpful throughout the entire process. Most of all, I feel like he was honest with me. I will be back More
by WILLIAMKEITH57
Employees Worked With
April 08, 2020
Fast, efficient, and friendly service. Paul and the service team at Duarte Mitsubishi always impress me with their professionalism and courtesy. I drive 45 min to them for service for a reason! service team at Duarte Mitsubishi always impress me with their professionalism and courtesy. I drive 45 min to them for service for a reason! More
by ERIK.MEZA85
April 07, 2020
Awesome Paul always provides top notch service whenever I take my car in. I'm pretty meticulous with caring for my car, and Paul is accommodating and very he Paul always provides top notch service whenever I take my car in. I'm pretty meticulous with caring for my car, and Paul is accommodating and very helpful! Great crew. Highly recommended. More
by HAC
Employees Worked With
April 05, 2020
Armen always provides great service. Thanks for being around to help in a difficult time. Keep up the good work guys. Much appreciated. Thanks again around to help in a difficult time. Keep up the good work guys. Much appreciated. Thanks again More
by LOBSTER19811
Employees Worked With
Armen Avanessian
April 05, 2020
I had a problem with my car a couple of times and Armen was very nice to help me out. The services were fast and my car runs smoothly. My family and I are very thankful for the service Armen provided was very nice to help me out. The services were fast and my car runs smoothly. My family and I are very thankful for the service Armen provided us when we needed the most. Thank you very much for the friendly service!! More
by MONILOPEZ08
Employees Worked With
Armen Avanessian
April 04, 2020
Excellent customer service! Hassle free service and my car was ready on time. My car was washed too. That’s a plus when you get excellent service. car was ready on time. My car was washed too. That’s a plus when you get excellent service. More
by VALTIERRAHECTOR
Employees Worked With
Armen Yagubyan
April 01, 2020
Great service. Armen was able to walk me through all the steps necessary to fix my vehicle. Will definitely recommend their work. Car runs like new again. steps necessary to fix my vehicle. Will definitely recommend their work. Car runs like new again. More
by EDWIN
March 29, 2020
Paul was very helpful in helping me get my lancer in good condition. I needed an oil change and he made that happen very fast. I also had a code and it's covered by the warranty. Thanks again Paul condition. I needed an oil change and he made that happen very fast. I also had a code and it's covered by the warranty. Thanks again Paul More
by MILTXD
Employees Worked With
March 27, 2020
Those guys give best customer services friendly fast clean and the place are very clean The service really nice and good thank you guys for yor service Than you clean and the place are very clean The service really nice and good thank you guys for yor service Than you More
by ROHAM_ANARI
Employees Worked With
Other Employees :
Sergio Navarro, Nick Zohrabi, Dennys Vaca
