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Universal Mitsubishi
Sherman Oaks, CA
2,087 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,087 reviews
April 05, 2020
I had a problem with my car a couple of times and Armen was very nice to help me out. The services were fast and my car runs smoothly. My family and I are very thankful for the service Armen provided was very nice to help me out. The services were fast and my car runs smoothly. My family and I are very thankful for the service Armen provided us when we needed the most. Thank you very much for the friendly service!! More
by MONILOPEZ08
Employees Worked With
Armen Avanessian
April 05, 2020
Armen always provides great service. Thanks for being around to help in a difficult time. Keep up the good work guys. Much appreciated. Thanks again around to help in a difficult time. Keep up the good work guys. Much appreciated. Thanks again More
by LOBSTER19811
Verified CustomerEmployees Worked With
Armen Avanessian
April 04, 2020
Excellent customer service! Hassle free service and my car was ready on time. My car was washed too. That’s a plus when you get excellent service. car was ready on time. My car was washed too. That’s a plus when you get excellent service. More
by VALTIERRAHECTOR
Employees Worked With
Armen Yagubyan
April 01, 2020
Great service. Armen was able to walk me through all the steps necessary to fix my vehicle. Will definitely recommend their work. Car runs like new again. steps necessary to fix my vehicle. Will definitely recommend their work. Car runs like new again. More
by EDWIN
March 29, 2020
Paul was very helpful in helping me get my lancer in good condition. I needed an oil change and he made that happen very fast. I also had a code and it's covered by the warranty. Thanks again Paul condition. I needed an oil change and he made that happen very fast. I also had a code and it's covered by the warranty. Thanks again Paul More
by MILTXD
Employees Worked With
March 27, 2020
Those guys give best customer services friendly fast clean and the place are very clean The service really nice and good thank you guys for yor service Than you clean and the place are very clean The service really nice and good thank you guys for yor service Than you More
by ROHAM_ANARI
Employees Worked With
Other Employees :
Sergio Navarro, Nick Zohrabi, Dennys Vaca
March 22, 2020
A professional, no nonsense dealership. Straight, to the point, good communication, fast, efficient. We were in and out with our new car within an hour. Highly recommended this dealership. point, good communication, fast, efficient. We were in and out with our new car within an hour. Highly recommended this dealership. More
by voislav
March 21, 2020
Car was returned late with not all work done. Car was not washed as promised. Will take my money elsewhere from now on. Life long Mitsubishi owner no more Done. washed as promised. Will take my money elsewhere from now on. Life long Mitsubishi owner no more Done. More
by SERGIOAVALOS96
March 19, 2020
Very quick service, everyone is willing to answer any questions I had. Pricing for services are within quoted price given I’ve the phone. Thank you questions I had. Pricing for services are within quoted price given I’ve the phone. Thank you More
by WILLIAM.ALEJANDRE
Employees Worked With
Arman
March 17, 2020
I had the best experience of my life purchasing a car from this dealer. I was approached by this amazing sales person called Saul. He found me the car I wanted. The manager Boby was super nice and profes from this dealer. I was approached by this amazing sales person called Saul. He found me the car I wanted. The manager Boby was super nice and professional. They all helped to make this purchase a great experience. I definitely recommended this dealer. More
by Ali
