Universal Mitsubishi

Bobbi was really rude. I appreciated Tiki and Saul’s demeanor. We purchased an Audi and went in knowing what we wanted and with our own financing. We had questions and the sales manager Bobby needs demeanor. We purchased an Audi and went in knowing what we wanted and with our own financing. We had questions and the sales manager Bobby needs a refresher course on how to speak to customers. More

Service Light -airflow Paul, as always, was very helpful in addressing my device issue which turned out to require a replacement part under warranty. He kept me up to date t Paul, as always, was very helpful in addressing my device issue which turned out to require a replacement part under warranty. He kept me up to date throughout the process and was able to get me in on a Saturday. More

Great Staff Other than a slightly less than desirable wait time for the accessories, we a great experience. Carlos, Tika, and Zakk were all nice and informative. Other than a slightly less than desirable wait time for the accessories, we a great experience. Carlos, Tika, and Zakk were all nice and informative. More

Great price and customer service I found the perfect used truck and a very good price. Joshua was my sales person and he was honest and respectful. I was in and out in a very short ti I found the perfect used truck and a very good price. Joshua was my sales person and he was honest and respectful. I was in and out in a very short time, I would buy from them again in a heartbeat. More

What a great service WOW I had a great experience by visiting Duarte Mitsubishi plus I have pleasure to meet with service advisor Armen he literally took care everything very I had a great experience by visiting Duarte Mitsubishi plus I have pleasure to meet with service advisor Armen he literally took care everything very professionally and timely manner. If there is six stars available I will give him even six stars thank you very much for your professional service keep up the great service 🤝👍 More

Smooth The dealer ship was quick and clear with information. The workers were very friendly, patient, and great to converse with. I would recommend this deal The dealer ship was quick and clear with information. The workers were very friendly, patient, and great to converse with. I would recommend this dealership. More

Fast & painless The power steering went bad on a used car. Armen discovered something was disconnected and suspected the tow company did not connect it correctly. It The power steering went bad on a used car. Armen discovered something was disconnected and suspected the tow company did not connect it correctly. It was warranty work. More

Nice people. Good experience. Everyone was nice, helpful and easy to work with. I never felt pressured and the prices of the vehicles are fair. Pretty quick in and out. Would highl Everyone was nice, helpful and easy to work with. I never felt pressured and the prices of the vehicles are fair. Pretty quick in and out. Would highly recommend other’s purchase their cars here. Thank you all especially Scott for all of your help! More

Great customer service! Highly recommend speaking to Paul. Everything is perfect. Pual is always taking care of me and letting me know what's next with the car . He is a very great employee. Everything is perfect. Pual is always taking care of me and letting me know what's next with the car . He is a very great employee. More

Battery Back Job After a week that my new battery was installed, my Outlander experienced hard starting. The battery was bad after exhaustive electrical testing, the d After a week that my new battery was installed, my Outlander experienced hard starting. The battery was bad after exhaustive electrical testing, the defective battery was replaced. My only disappointment was that this situation could have been avoided if the unit was tested aftet the initial installation and would have save me a whole morning’s drive back and forth from Granada Hills. More