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Universal Mitsubishi
Sherman Oaks, CA
1,862 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,862 reviews
October 06, 2018
Quick and easy Dennys guided me through the process and kept me informed the whole time. They tried their best to make me feel that I wasn't getting ripped off unlik Dennys guided me through the process and kept me informed the whole time. They tried their best to make me feel that I wasn't getting ripped off unlike everywhere else. The job was done quickly and neatly. I'll be coming back for my brakes and oil changes too, and maybe even buy another car from them in the future. More
by JORGE_BERDUGO
Verified CustomerEmployees Worked With
Dennys Vaca
Helpful October 06, 2018
Fast service great service I always drive 60+ mile to be the same location Everytime I need to change engine oil or any other services...all the service people are very helpful. I always drive 60+ mile to be the same location Everytime I need to change engine oil or any other services...all the service people are very helpful. More
by IRAZHASAN83
Employees Worked With
Dennys Vaca
October 06, 2018
Best service dept Paul is your go to service advisor. Always goes above and beyond for his customers. Always my service dept to go to. Keep up the great job Paul is your go to service advisor. Always goes above and beyond for his customers. Always my service dept to go to. Keep up the great job More
by JASONCASAL
Employees Worked With
October 05, 2018
Great Service & an awesome Service Manager The service Manager named Paul is by far the best service Manager I have encountered. He is always pleasant to talk to, very processional but most of The service Manager named Paul is by far the best service Manager I have encountered. He is always pleasant to talk to, very processional but most of all, jumps right to take care of what customer need like what he did with me. More
by africk
Employees Worked With
October 05, 2018
They go out of their way to help you! Paul and his staff took great care of me and went out of their way to help me. He even had to deal with my insurance and it was no trouble at all. Tha Paul and his staff took great care of me and went out of their way to help me. He even had to deal with my insurance and it was no trouble at all. Thank you! More
by Happycustomer
Employees Worked With
October 05, 2018
Best Service Always !!! Paul always Does the Best for his Customers !!! I wish all other Dealers i deal with had a Paul ! i think my car will RUN for ever thannks to paul ! Paul always Does the Best for his Customers !!! I wish all other Dealers i deal with had a Paul ! i think my car will RUN for ever thannks to paul !!! More
by JULIOCHAN
Employees Worked With
October 05, 2018
Great Service Quick, timely and professional. Highly Recommend. Brought car in early, they took me in and quickly serviced in earlier than I had been promised. B Quick, timely and professional. Highly Recommend. Brought car in early, they took me in and quickly serviced in earlier than I had been promised. Bring your car here. More
by rob.austin
Employees Worked With
October 04, 2018
Universal Mitsubishi Service Department is amazing, I mean Paul and Armen, but Carlos in Sales department is awful and has attitude with customers. mean Paul and Armen, but Carlos in Sales department is awful and has attitude with customers. More
by ED KH PHOTO
Employees Worked With
October 03, 2018
Amazingly Communicative and Thorough They were able to quickly repair the recall on my vehicle and kept me updated with helpful updates. Even washed the exterior. Great service and would They were able to quickly repair the recall on my vehicle and kept me updated with helpful updates. Even washed the exterior. Great service and would come again if I ever needed too! More
by Xestrada
Employees Worked With
October 02, 2018
Great service! Great experienced taking my Mitsubishi Outlander!! Dennis was very helpful and attentive!!! I strongly recommend Dennis Vaca. It did not took long fo Great experienced taking my Mitsubishi Outlander!! Dennis was very helpful and attentive!!! I strongly recommend Dennis Vaca. It did not took long for my car to be ready and wash very happy with the service More
by COLORADOANC
Employees Worked With
Dennys Vaca
