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Universal Mitsubishi
Sherman Oaks, CA
2,295 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,295 reviews
Verified Customer
October 05, 2026
I made an appointment for 11am, arrived a bit early, and my car did not go into a bay until hours later. Thankfully I did not have plans until that evening, but I had opted to wait at the service center exp my car did not go into a bay until hours later. Thankfully I did not have plans until that evening, but I had opted to wait at the service center expecting an 11am appointment to happen at around 11am. More
by emilykabele
Employees Worked With
October 05, 2026
I Love this Mitsubishi service center. Paul has superb customer service, very transparent and a chill process. Paul has superb customer service, very transparent and a chill process. More
by PAO_OTR
October 05, 2026
Mr. Paul Tokatlyan is always attentive to youe evry needs Give you 101% Customer Satisfaction. Thanks, Oscar M De Jesus Paul Tokatlyan is always attentive to youe evry needs Give you 101% Customer Satisfaction. Thanks, Oscar M De Jesus More
by odejesus
Employees Worked With
October 03, 2026
I always get excellent service at Universal Mitsubishi. Paul is amazing and always goes the extra mile even when I’m just bringing my car in for a regular maintenance appointment. Paul is amazing and always goes the extra mile even when I’m just bringing my car in for a regular maintenance appointment. More
by SUCHA002
Employees Worked With
October 03, 2026
Paul and his team always do a great job and really take care of you. care of you. More
by kimwestbrook2006
Employees Worked With
October 03, 2026
Armen and the team allowed me to walk in and get an oil change. It was done quickly and so well. Easy! change. It was done quickly and so well. Easy! More
by ASKMISTERD
October 01, 2026
Great customer service, Paul was so helpful and informative in letting e know the progress of the work bring done to my vehicle. informative in letting e know the progress of the work bring done to my vehicle. More
by MARLUNA46
Employees Worked With
September 30, 2026
The best dealer ever, best costumer service, they know what they are doing. Trying they best to make customers happy. what they are doing. Trying they best to make customers happy. More
by adenjan2000
Employees Worked With
Other Employees :
Max
September 29, 2026
Great place to get your car serviced friendly staff , clean , friendly staff and Armen is the best always takes care of my car needs clean , friendly staff and Armen is the best always takes care of my car needs More
by WHEEL.MW
Employees Worked With
