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Universal Mitsubishi
Sherman Oaks, CA
1,852 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,852 reviews
April 04, 2024
very good service zakk is very nice and friendly sales person; and the service department fast and good paul is very nice person person; and the service department fast and good paul is very nice person More
by FRANCISCOJPE
Verified Customer
Helpful April 02, 2024
The car buying process and car deals were fair. Zakk was great throughout the entire process and even afterwards. Only issue was with the manager who hung up on my husband when he was expressing hi Zakk was great throughout the entire process and even afterwards. Only issue was with the manager who hung up on my husband when he was expressing his dissatisfaction with not having a loaner ready as promised. Unacceptable customer service. More
by DC.79
April 01, 2024
Once again Paul and his crew have taken care of my car needs with the utmost top shelf service anyone can ask for. Thank you for the top notch service! my car runs and feels totally different with the tra needs with the utmost top shelf service anyone can ask for. Thank you for the top notch service! my car runs and feels totally different with the transmission that was replaced. More
by aramavakian
Employees Worked With
April 01, 2024
The Mitsubishi dealership I’m for 14 years with. The service department is the best and beyond! The service department is the best and beyond! More
by PAPULLO
March 29, 2024
Paul and his time did a great job on my clutch replacement. It's smooth and engament is great. It didn't take long to get my car back. I'm very thankful for all the help he had provide. Highly rec replacement. It's smooth and engament is great. It didn't take long to get my car back. I'm very thankful for all the help he had provide. Highly recommend Universal Mitsubishi. More
by NIGHTLIFEEDC016
March 29, 2024
Excellent service as always. Let me know exactly what was going on. Answered all my questions thoroughly. Let me know exactly what was going on. Answered all my questions thoroughly. More
by URBANMATTHEW
March 25, 2024
Friendly, helpful, pleasant I would recommend this dealer to anyone shopping for a new car. dealer to anyone shopping for a new car. More
by DEKOSMAN
March 25, 2024
My sales consultant Saul was very helpful in every way possible in getting me the vehicle that I was interested. He was very knowledgeable, polite, respectful and not pushy at all like most sales people. possible in getting me the vehicle that I was interested. He was very knowledgeable, polite, respectful and not pushy at all like most sales people. I highly recommend Saul to anyone who is interested in purchasing a vehicle at Universal Mitsubishi. You won’t be disappointed. All the staff are well trained and knowledgeable and friendly. I feel very comfortable when dealing with Saul. Thank you so much! More
by KennyLin
