Universal Mitsubishi

Been coming to Paul for years now from when they were located in the city of Duarte to now Sherman Oaks and me living in the city of Downey. Paul’s service and customer satisfaction keeps bringing me bac located in the city of Duarte to now Sherman Oaks and me living in the city of Downey. Paul’s service and customer satisfaction keeps bringing me back. I took my car in for service and as always, Paul excels in his service. Paul is always very detailed in explaining the service on the my car. Without a doubt Paul always goes above and beyond, and makes sure customer satisfaction is his priority. All I can say is, every time I pick up my car when it’s done from service, I drive off, definitely a happy customer More

Although the dealership/service center was an hour and a half drive from the city I reside in the drive was absolutely worth it, as althoygh the dealership/service center was small and quaint in size the ou half drive from the city I reside in the drive was absolutely worth it, as althoygh the dealership/service center was small and quaint in size the outside grounds were impeccably clean same as the inside was, as was the reception/waiting area clean and quaint with its large flat screen tv and tea and coffee offerings while you [I] waited for my service to be completed. As was the dealership receptionist - whose name escapes me at the moment, pleasantly welcoming, and Armen (and Mr. Paul - even when he approached me to step outside of the Service bay for safety & insurance reasons) both equally nice and professional in their speakings to and interactions with me, as were they both equally knowledgeable in their answers to the several questions I had posed to each regarding some features etc al on/pertaining to my vehicle. And although I am from and purchased my car in Florida, for the interim time that I am in California, I will continue to make the long drive to this particular dealership/service center from wherever I am (city-wise) in California for all my car needs and/or concerns! 👍👌 More

This dealer is the best in the valley, friendly people and as a customers they make me feel comfortable and happy with everything and as a customers they make me feel comfortable and happy with everything More

Estoy muy satisfecho con la compra y agradecido con el personal por su exelente atencion personal por su exelente atencion More

Great customer service. They really took care of me and everyone was very nnice. Quick and easy. They really took care of me and everyone was very nnice. Quick and easy. More

Excellent service will definitely return and suggest to my friends and family thank you guys my friends and family thank you guys More

We had a great experience at Universal Mitsubishi! Reza really made us feel welcome and was very knowledgeable about the Outlander PHEV. He answered all of our questions and was patient with us throug Reza really made us feel welcome and was very knowledgeable about the Outlander PHEV. He answered all of our questions and was patient with us throughout the process. Tiki was also great in getting us the best deal possible, even though we were test driving some other models and weren’t ready to make a purchase on our first or second visit. The actual buying process went smoothly and was much faster then I remember from our previous car buying experiences. More

We have been with Mitsubishi since 2017. Have been taken care with respect and great service Have been taken care with respect and great service More

Paul has always provided outstanding customer service, going above and beyond to get my Evo running smoothly. Definitely the most genuine Mitsu staff member I've encountered. going above and beyond to get my Evo running smoothly. Definitely the most genuine Mitsu staff member I've encountered. More

Easiest car buying experience I've ever had. Employees were friendly, helpful, and efficient! Would definitely buy from again. Thank you!! Employees were friendly, helpful, and efficient! Would definitely buy from again. Thank you!! More