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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,127 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,127 reviews

August 03, 2025

I wholehearted trust everyone here, Paul is great and very knowledgeable. I desperately needed service on my Outlander and he noticed a missed repair from an accident I had a few months earlier and was a More

by Zamoraclau1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2025

I recently moved to the area and chose this dealership as my new home since I’m still under factory. Everyone has been nice and the process has been smooth and easy. Based on past experience I always bring h More

by Kcarver06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2025

Man what can I say! I was blessed to come visit Universal Mitsubishi, came in here with very little hopes to get a car but Juan and Andy some how found a way to bless More

by Aaronparraz94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
July 31, 2025

Mycar has been serviced by this dealer since I bought it. I find the dealership accessible, reliable, friendly More

by SUSAN.ESGUERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Good experience buying a used car from here. Eddie M was low pressure but super knowledgeable and friendly. Came prepared with a price in mind for the car I wanted and he and the managers work More

by MICHAELATENZER
Recommend Dealer
Yes
Employees Worked With
Eddie Melikyan
July 30, 2025

I purchased my vehicle through a broker, with the car originating from Universal Mitsubishi. Prior to the purchase, I identified several issues with the car and requested that the broker contact the deal More

by davedwav
Recommend Dealer
No
Employees Worked With
Andy
July 29, 2025

Service was great and Paul was awesome. I'll come back and I'll tell all my friends this place is great. More

by CARLOS40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Excellent customer service and friendly service. Did not have to wait long. Thank you lot More

by CMPADILLA08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Good place to go very communicative answered all my questions and would give me a call when it was ready for pick up. Very easy drop off and pick up. More

by irisbriseno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Paul is fast, flexible and readily available. Had to change the appointment schedule and he easily accommodated. More

by HECTORACURIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.