
Universal Mitsubishi
Sherman Oaks, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,127 reviews
I wholehearted trust everyone here, Paul is great and very knowledgeable. I desperately needed service on my Outlander and he noticed a missed repair from an accident I had a few months earlier and was a very knowledgeable. I desperately needed service on my Outlander and he noticed a missed repair from an accident I had a few months earlier and was able to repair it for a very affordable price and assist me with filing a supplemental claim. Thank you for your excellent service More
I recently moved to the area and chose this dealership as my new home since I’m still under factory. Everyone has been nice and the process has been smooth and easy. Based on past experience I always bring h my new home since I’m still under factory. Everyone has been nice and the process has been smooth and easy. Based on past experience I always bring half a day of work to the shop to keep me busy but I never end up waiting too long and they stay in communication. So far so good great job Universal! More
Man what can I say! I was blessed to come visit Universal Mitsubishi, came in here with very little hopes to get a car but Juan and Andy some how found a way to bless I was blessed to come visit Universal Mitsubishi, came in here with very little hopes to get a car but Juan and Andy some how found a way to bless me with a set of wheels! I owe to these people they work hard and grind hard to get you the best deals/ promotion! Don't pass up on this gem right here, and if you guys need help ask for JC or Andy. To be honest I'm sure anyone there would be glad to help 🤗 More
Mycar has been serviced by this dealer since I bought it. I find the dealership accessible, reliable, friendly I find the dealership accessible, reliable, friendly More
Good experience buying a used car from here. Eddie M was low pressure but super knowledgeable and friendly. Came prepared with a price in mind for the car I wanted and he and the managers work Eddie M was low pressure but super knowledgeable and friendly. Came prepared with a price in mind for the car I wanted and he and the managers worked to make it happen. I am happy with the car, and with the deal. Win-Win. More
I purchased my vehicle through a broker, with the car originating from Universal Mitsubishi. Prior to the purchase, I identified several issues with the car and requested that the broker contact the deal originating from Universal Mitsubishi. Prior to the purchase, I identified several issues with the car and requested that the broker contact the dealer to determine whether they would address these concerns. After sending photographs of the issues, the broker received confirmation from the dealer that the repairs would be taken care of, and a We OWE document was included in the contract. Upon visiting Universal Mitsubishi, I spoke with Andy (the Sales Manger) and began to show him the problems with the vehicle. He informed me that, as it was a used car, such issues can occur and declined to make the requested repairs. He was a complete xxx Hole. Following my visit, Andy relayed to the broker that I left satisfied, which was not accurate. I felt that my concerns were not adequately addressed by Andy during my interaction at Universal Mitsubishi. Based on this experience, I will Not to return or recommend their services to anyone in the future. If this is the way you train your workers to work with the public, you should be ashamed! More
Service was great and Paul was awesome. I'll come back and I'll tell all my friends this place is great. I'll come back and I'll tell all my friends this place is great. More
Excellent customer service and friendly service. Did not have to wait long. Thank you lot Did not have to wait long. Thank you lot More
Good place to go very communicative answered all my questions and would give me a call when it was ready for pick up. Very easy drop off and pick up. questions and would give me a call when it was ready for pick up. Very easy drop off and pick up. More
Paul is fast, flexible and readily available. Had to change the appointment schedule and he easily accommodated. Had to change the appointment schedule and he easily accommodated. More