Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Mitsubishi
Sherman Oaks, CA
2,065 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,065 reviews
April 13, 2025
Everything was great. Fast and accurate diagnostics. The car was fixed very quickly. Thanks for the great service. Fast and accurate diagnostics. The car was fixed very quickly. Thanks for the great service. More
by DN220479KNM
Verified CustomerEmployees Worked With
April 13, 2025
I would like to thank Paul for his excellent help. He behad in a phenomenal way. 100% recommended good service He behad in a phenomenal way. 100% recommended good service More
by GUEVARA.ME27
Employees Worked With
April 08, 2025
Zakk was very helpful & polite. I especially appreciate his non-aggressove, non-pushy approach. He answered questions. I felt he was easy to talk with. As I told him, this was the b I especially appreciate his non-aggressove, non-pushy approach. He answered questions. I felt he was easy to talk with. As I told him, this was the best car buying experience I've had. It does go a long way to be collaborative & not be the traditional high pressure, sales tactics type of person. It has to be a good deal for both parties so makes sense to work together toward a mutually beneficial outcome. Thank you Zakk. More
by TERESA.NAKAMOTO
April 08, 2025
Best customer service, on time with service , no complaints. Good job guys . Thank you for everything complaints. Good job guys . Thank you for everything More
by Alju castillo
Employees Worked With
March 31, 2025
what an incredible team, from sales to finance. ....was in and out less than and hour! Will be buying my next car from here.... ....was in and out less than and hour! Will be buying my next car from here.... More
by Tommmy
March 31, 2025
what a nice dealership, I got my dream car, cannot believe how easy it was to deal with them, Tiki was very professional, she gave me a great deal on financing. Thank you Universal Mitsubishi~~~~ believe how easy it was to deal with them, Tiki was very professional, she gave me a great deal on financing. Thank you Universal Mitsubishi~~~~ More
by suzyg7515
March 31, 2025
Tiki was great! Everyone was friendly, they gave me a great deal, will come here for sure for service , love my new car.. Everyone was friendly, they gave me a great deal, will come here for sure for service , love my new car.. More
by Tommmy
March 31, 2025
Ver straight forward and professional to deal with. Very happy with the results of the service. Very happy with the results of the service. More
by GCHERNY
March 29, 2025
Paul, the service manager and his team did an amazing job on my 2018 Outlander. I had been told by my local mechanic that Mitsubishi was no longer making the parts I needed to maintain my vehicle and when I on my 2018 Outlander. I had been told by my local mechanic that Mitsubishi was no longer making the parts I needed to maintain my vehicle and when I phoned Paul he called me back in less than 10 minutes said they had the parts in stock and could install everything the very next day. This is an outstanding dealership with an amazing service department. I highly recommend them. I live in Ventura, which is approximately 48 miles away from this dealership, but I will be taking all of my needs for my vehicle to Universal Mitsubishi from now on. More
by Barbi
March 25, 2025
I will like to thank Paul and Armen from the service department, good service all the time They are very helpful. department, good service all the time They are very helpful. More
by FIGUEROAM54
