Universal Mitsubishi

Great customer service, we had a lot of questions and were very helpful walking us through the whole process. I am a first time car buyer and Andy, Saul, JC and the entire team were very patient and know were very helpful walking us through the whole process. I am a first time car buyer and Andy, Saul, JC and the entire team were very patient and knowledgeable I had a great experience. I highly recommend you get in contact with them today! Oh, most importantly my new car is AWESOME! More

Good knowledge and Service. Paul knows what my auto needs before I know what is wrong Paul knows what my auto needs before I know what is wrong More

Nece team works there Paul and Armen were very helpful I got multiple texts with the updates on progress I got multiple texts with the updates on progress More

So glad to find wonderful people at this dealership! I purchased my used car elsewhere and really wasn’t expecting much help or concern upon driving in to get an explanation for “service engineer soon I purchased my used car elsewhere and really wasn’t expecting much help or concern upon driving in to get an explanation for “service engineer soon” light. Drove in on a crowded morning and was greeted by very friendly, smiling, soft spoken, un-rushed and totally professional Armen. I was kind of expecting “no appointment =go away “! Quite the opposite! I was reassured that ASAP that same day I could at least find out the cause of the dreaded, scary “service light”. Such efficient service!! I left at the end of the day with a replaced Oxygen Sensor and a bill for ZERO $ ; covered by m Manufacturer’s Warranty ! AMAZING and UNEXPECTED servic!! I had planned on installing Fog Lights on my new/used car an had totally planned on doing that though an independent mechanic! Because of the excellent service received on my first emergency visit I decided to check out having this done by Universal— I decided to have the work done by the dealership and I am so glad I made that choice == same friendly, efficient, professional service— a job well done, no problems, no delays & no excuses!! Just the same EXCELLENT service— this time provided by service consultant Paul! What a pleasure! This dealership is a pleasure— from 1st drive in emergency experience, all the way through paying the bill for my up-graded optional equipment! Neat, clean, friendly & efficient fro 1st greeting, all the way down to the friendly, cheerful worker who was tidying up the waiting area & emptying trash cans , as well as friendly service from the office help at final check out and bill pay! Just THE very best! More

Thank you Mitsubishi service department. Your work was great and fast. It was a pleasure doing business with you. Keep up the good work. Your work was great and fast. It was a pleasure doing business with you. Keep up the good work. More

Very welcoming and professional staff. Made my experience there awesome. I would recommend my family and friends to get vehicles there. Made my experience there awesome. I would recommend my family and friends to get vehicles there. More

What a fantastic experience from start to finish! I absolutely recommend this place to everyone. The service was incredible. Everyone I interacted with was so helpful, friendly, and went above and I absolutely recommend this place to everyone. The service was incredible. Everyone I interacted with was so helpful, friendly, and went above and beyond to ensure I had a great experience. It's clear that the entire team is dedicated to providing top-notch customer care. From the initial contact to the final service, everything was handled with professionalism and a positive attitude. It's rare to find a business that excels in every area, but this one truly does. I will definitely be returning and will be recommending this place to all my friends and family. A well-deserved five stars More

I love this dealership so much! I have been coming here already 11 years! My go to salesperson is JC, and the manger is Tiki, they always give me the best customer service, thank yo I have been coming here already 11 years! My go to salesperson is JC, and the manger is Tiki, they always give me the best customer service, thank you Universal Mitsubishi! More

I recently had the pleasure of working with this team and was thoroughly impressed with the entire experience. The customer service was absolutely outstanding from start to finish. What truly stood out wa was thoroughly impressed with the entire experience. The customer service was absolutely outstanding from start to finish. What truly stood out was how they took the time to explain everything in detail. They made sure I fully understood the process, the options available, and what to expect, which eliminated any confusion or anxiety I had. Their patience and clarity were greatly appreciated. Overall, I am completely satisfied with the team's professionalism, expertise, and dedication. They were not only highly skilled but also genuinely friendly and attentive. I would highly recommend them to anyone and will definitely be using their services again in the future. More

I cannot recommend this company highly enough. My experience was absolutely fantastic, thanks in large part to Tiki. From the very beginning, Tiki provided what I can only describe as the best My experience was absolutely fantastic, thanks in large part to Tiki. From the very beginning, Tiki provided what I can only describe as the best customer service. She was patient, incredibly knowledgeable, and took the time to walk me through everything I needed to know. She did a great job explaining everything in a way that was clear and easy to understand, leaving no question unanswered. This level of care and expertise is rare. If you're looking for a company that truly values its customers and delivers on its promises, look no further. Five stars without a doubt More