Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Universal Mitsubishi

Sherman Oaks, CA

Overview
Employees
Reviews
Vehicles
4.8
2,062 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Contact Dealership
View Awards

5015 Van Nuys Blvd

Sherman Oaks, CA

91403

Directions

By Type

Showing 2,062 reviews

July 31, 2023

They are all nice and they are all taking care of us there. Espicially paul and Ivan More

by BOBLAN0522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 31, 2023

Great people friendly and to make sure everything good and check out that car and clean More

by MAMAgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 31, 2023

Great to see Armen & Paul. Always excellent service, smiley faces and fast turnaround of job. More

by BALARMUKESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Universal Mitsubishi responded

:) :) :) :) :) Thank you......We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

Aug 29, 2023 -

BALARMUKESH responded

Carlos i have a buddy that needs some engine work you have any Recommendation

July 28, 2023

Always very Curtis courtesy and also great service Plus with the coffee as well I want to thank everybody there at Mitsubishi of Van Nuys More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Universal Mitsubishi responded

Thank you so much for sharing your smile and satisfaction. I hope you continue choosing Universal Mitsubishi and it's staff to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 28, 2023

Paul is an amazing person thank you for eveything thank you again i will come back for sure More

by SOLISPINEDA68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Universal Mitsubishi responded

Thank you Paul..... but more importantly, thank you. We/I appreciate you choosing and giving Universal mitsubishi and it's staff to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 28, 2023

Always very Curtis courtesy and also great service Plus with the coffee as well I want to thank everybody there at Mitsubishi of Van Nuys More

by wllmmorrison2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Universal Mitsubishi responded

Thank you so much for your 5 Star review and kind words. We appreciate your continued patronage and know you can stop by for a cup of coffee anytime. No service required :) Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 27, 2023

Excellent service, fast and reliable. Some parts covered with the warranty. Special thanks to Paul. More

by parkhom2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2023 -

Universal Mitsubishi responded

Thank you for sharing your experience and giving us the apportunity to service your vehicle. I hope you continue choosing Universal Mitsubishi, Paul and his staff to take care of your vehicles needs. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 26, 2023

Another excellent service appointment at Universal Mitsubishi. I’ve been going there for years and it is always excellent. More

by wfinlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Universal Mitsubishi responded

Hello, we appreciate your ongoing support and option to choose Universal Mitsubishi to take care if your vehicles need. We look forward to your continued support and patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 26, 2023

Very honest and friendly staff The part and labor price to compeer with other dealers is more reasonable. More

by NORIKSPLUVESTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2023 -

Universal Mitsubishi responded

Thank you for choosing Universal Mitsubishi and its Service/Parts department. I'm glad they where able to meet your expectations and take care of your vehicles needs. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 25, 2023

Service manager here is very good very nice, And honest definitely will be coming back More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Jul 31, 2023 -

Universal Mitsubishi responded

Thank you for your kind words and 5 Star review. I'm glad Paul met and exceeded your expectations. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

1
...
40
41
42
...
207