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Universal Mitsubishi
Sherman Oaks, CA
2,057 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,057 reviews
March 09, 2023
Easy to find. The sale rep Ivan is awesome. Took his time and very thoroughly with every single detail that needed to be as if he is a walking manual for the vehic The sale rep Ivan is awesome. Took his time and very thoroughly with every single detail that needed to be as if he is a walking manual for the vehicle we purchased. He deserves a kuddos on this transaction. Made it easy for us to buy the vehicle. More
by danjelo.moore
Verified Customer
March 08, 2023
My experience with Mitsubishi Universal service dept. was excellent. Armen went above & beyond to make everything go smoothly! Very professional detail oriented. Thankful to Armen and his team for amazin was excellent. Armen went above & beyond to make everything go smoothly! Very professional detail oriented. Thankful to Armen and his team for amazing work done. More
by MARPETOYAN
Employees Worked With
March 06, 2023
Paul was profesional and friendly. Gave me a better price than I was expecting. Quick turnaround. Gave me a better price than I was expecting. Quick turnaround. More
by Vee
Employees Worked With
March 06, 2023
Armen and Paul made me feel like a valued customer by treating me like family! treating me like family! More
by MUSICIAN_HENRY
March 02, 2023
Brought my car because of a problem with ignition. They checked my vin and found out that I had an extended warranty. No other dealership had told me that before. Turns out there was a lot of pending They checked my vin and found out that I had an extended warranty. No other dealership had told me that before. Turns out there was a lot of pending work covered by the warranty and they did a great job. Paul from service was great at communicating with me throughout the process too. Car feels brand new to drive. 5* service. More
by Gilberto
Employees Worked With
March 02, 2023
The service was very good I would this shop to my family and close friends. and close friends. More
by LATONIACROCKOM323
Employees Worked With
March 01, 2023
Small dealership but very approachable. I was greeted by a salesperson immediately who was very knowledgeable about the car I intended to purchase. I was greeted by a salesperson immediately who was very knowledgeable about the car I intended to purchase. More
by ANGEL44
Employees Worked With
Ivan
March 01, 2023
Finally able to repair my 2006 Mitsubishi Eclipse with knowledgeable people. Unfortunately, had to drive from Santa Monica to Sherman Oaks a bummer. knowledgeable people. Unfortunately, had to drive from Santa Monica to Sherman Oaks a bummer. More
by Wildriceusc
Employees Worked With
Other Employees :
George (absolute sweetheart—very kind)
March 01, 2023
Tiki is the best! She gave me the deal she promised! Made my day, thank you She gave me the deal she promised! Made my day, thank you More
by yupizen
