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Universal Mitsubishi - Service Center

Sherman Oaks, CA

4.9
1,666 Reviews

1,666 Reviews of Universal Mitsubishi - Service Center

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March 14, 2020

Excellent service department and staff. Paul is committed to taking the best care of your car. I am glad I went to this Mitsubishi dealer. More

by THEWIRELESSLINK
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

Your visit is important too us. It gives us joy, that you found your experience a pleasant one. We look forward to your next visit. Stay safe, Carlos De La Luz

March 13, 2020

The staff is overall outstanding! Paul was very professional and knowledgable. I definitely recommend getting your car service here. They always look out for there customers. Thank you Universal Mi More

by RETZNOB112
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

Your time taken to share your thoughts is very much appreciate. We look forward to servicing your vehicle in the future and to simple say Thank you. Stay safe, Carlos De La Luz

March 11, 2020

Very helpful and caring workers always look for ways to help as well as great customer service they get into details about your vehicle. Highly recommend. More

by Jsalcedo43
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

Thank you so much for sharing your experience with our Sevice Department. We lok forward to your next visit. Stay safe, Carlos De La Luz

March 11, 2020

Nice place,POL is very helpful from service dept.the only thing is a bit far from my apt..got this car 2016 at Glendale which is 10 min away from my apt.. More

by LXLAUREN
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

Hello Lauren, It gives us tremendous pride that you make the time to drive the extra mile to see us and have our Service department assist you. We really appreciate and thank you for your business. Stay safe, Carlos De La luz

March 11, 2020

The best service ever Got in and out in no timeFair The best service ever Got in and out in no time Fair price and quality work Free coffee and WiFi What more do you need More

by RICHHARO
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen yagubyan
Apr 29, 2020 -

Universal Mitsubishi responded

The Dynamic duo (Paul & Junior) strikes again..... I'm glad we made your wait a comfortable one. We look forward to your next visit. Stay safe, Carlos De La Luz

March 09, 2020

I always have a fantastic experience at this dealership. Armen Y. and Paul always take care of me and are so knowledgeable, professional and nice. I’ve followed them to this location from the Glendale locat More

by ZEBA RIAZI
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
Apr 29, 2020 -

Universal Mitsubishi responded

Hello Zeba, On behalf of Armen and Paul, thank you. We appreciate very much the effort you've made to follow us from Glendale. We look forward o your next visit. Stay safe, Carlos De La Luz

March 08, 2020

Paul is a great advisor. Honesty goes a long way in their line of business. Told me was needed vs recommended. He Did not try and high pressure tactics. More

by s8op
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

We understand as a consumer, you have the choice of picking where to have your vehicle serviced. Paul and our staff understand your options and are extremely grateful the opportunity you give us. Thank you, Stay safe, Carlos De La Luz

March 08, 2020

The Advisor, Armen Yagubyan is very professional & knowledgeable about the service needed for my car. He is an asset to Mitsubishi. Excellent customer service. Keep up. More

by eboy62594
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
Apr 29, 2020 -

Universal Mitsubishi responded

Vote for Armen!!!!! Armen, our staff and I appreciate the time taken to share your experience. We're look forward to your next visit. Stay safe, Carlos De La Luz

March 08, 2020

Customer Service is obviously their #1 priority! Will take my car here as long as I own it! Honest about repairs needed and finished within 4 hours. More

by robin491
Recommend Dealer
Yes
Employees Worked With
Armen
Apr 29, 2020 -

Universal Mitsubishi responded

Hello Robin, we begin our Service relationships with the idea you wont want to go anywhere else. On behalf of Armen and or staff, thank you for giving us your opportunity. Stay safe, Carlos De La Luz

March 07, 2020

Paul had the best customer service of any worker I've met at a dealer. He was attentive, understanding, and did not appear to have any ulterior motives. More

by B
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Universal Mitsubishi responded

Hi B, Paul is very happy to have provided you with such a positive experience! He understands how important our customers are to us. Stay safe, Carlos De La luz

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