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Universal Nissan
Orlando, FL
2,599 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,599 reviews
Verified Customer
April 22, 2023
They did everything they could to help us get the care we wanted. Very helpful, respectful and n8ce. wanted. Very helpful, respectful and n8ce. More
by Rkaythom
April 22, 2023
Stepped in to get a nice oil change and intended to not buy anything saw a friend Chris green who referred me over to Gary Pulgarin. Told him I wanted out of my pathfinder and back into Armada. I didn’t se buy anything saw a friend Chris green who referred me over to Gary Pulgarin. Told him I wanted out of my pathfinder and back into Armada. I didn’t see a deal on the beginning but somehow they made it happen and I feel very fortunate to work with a great team this is my 5th Armada from Universal Nissan. I recommend they highly and especially Gary, honorable mention Chris Green, and Dia More
by keenan.bowers
Employees Worked With
Gary Pulgarin
April 21, 2023
While looking for a car I was helped by Rolando and he was very professional and helpful with finding a few options of cars I liked now I have a decision to make but he was very helpful to me a person who was very professional and helpful with finding a few options of cars I liked now I have a decision to make but he was very helpful to me a person who doesn’t know much about cars to narrow down what was best for my lifestyle More
by Alyssia26
Employees Worked With
Rolando
April 17, 2023
The very best. Thanks so much. Heaven bless you all. I couldn't have asked for anything more. Many blessings to you all. Keep up the good work. Thanks again. Thanks so much. Heaven bless you all. I couldn't have asked for anything more. Many blessings to you all. Keep up the good work. Thanks again. More
by CHICHIGOTFREE2
Employees Worked With
Other Employees :
Jonathan Arocho, julian torres
April 14, 2023
I bought a use car. .but the first that I chose..was sold by a seller mistake..and this certificate one...in less than a week..I realize that have a issue...I just come b .but the first that I chose..was sold by a seller mistake..and this certificate one...in less than a week..I realize that have a issue...I just come back for dealer..and I have to wait for a appointment...how I can felling good???? There's no way More
by EMIR.AVILA71@GMAIL.COM
April 14, 2023
So glad I bought my vehicle at universal nissan the people there are so nice and knowledgeable! Shout out to Sam! He is a Amazing! people there are so nice and knowledgeable! Shout out to Sam! He is a Amazing! More
by Jonelle
April 10, 2023
It was great service Jamal was very friendly and keep me informed of all the steps that was taking process during the maintenance of the car. He spoke to me afterwards and spoke about future maintenance me informed of all the steps that was taking process during the maintenance of the car. He spoke to me afterwards and spoke about future maintenance and gave me information on deals in Nissan More
by MILAGROS_20@YAHOO.COM
Employees Worked With
Jamal
April 10, 2023
Alexsandra was spectacular. Great service overall Alwxsandra explained everything very well and reviewed the prices with me. The customer service was excellent. I appreciate th Great service overall Alwxsandra explained everything very well and reviewed the prices with me. The customer service was excellent. I appreciate the video sent to me by the technician of my car being reviewed and inspected for problems. Very nice touch. And the free car wash coupon. More
by SMITH.MIRANDA@MAIL.COM
Employees Worked With
Alexsandra
