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Universal Nissan
Orlando, FL
2,711 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,711 reviews
February 25, 2026
I have been a customer for over 18 years. I have purchased 1 Altima and 7 Maxima’s. My most recent purchase was a 2023 Maxima Platinum, very satisfied with the quality and service. Kudos to t I have purchased 1 Altima and 7 Maxima’s. My most recent purchase was a 2023 Maxima Platinum, very satisfied with the quality and service. Kudos to the staff at this dealership. More
by anthonyferr
Employees Worked With
Mr. Patel
February 24, 2026
Negative stars took several phone calls waiting on hold 2 trips to the dealership and my husband told them EXACTLY what I said and THEN they fixed it hot garbage service trips to the dealership and my husband told them EXACTLY what I said and THEN they fixed it hot garbage service More
by Audreysmail
Verified CustomerFebruary 21, 2026
Great customer service from the sales department to the service department. Prompt response to customer queries service department. Prompt response to customer queries More
by HFLORES0422
February 19, 2026
Universal Nissan was amazing, I was so nervous going in , and just really had a few questions, I have bad credit , no money down and no co signer , but I walked in and meet Albert who is so friendly and r , and just really had a few questions, I have bad credit , no money down and no co signer , but I walked in and meet Albert who is so friendly and reassured me everything was going to be ok , Nissan took my very low trade in and payed of the rest of my loan and I couldn't be happier! I love my new Nissan kicks ! More
by ZWALJ001
February 19, 2026
Everyone is so friendly and knowledgeable. We were totally satisfied with how everything went so smoothly. We were totally satisfied with how everything went so smoothly. More
by saheedadam
February 16, 2026
The entire process of buying the 2025 Kicks went very well and I'm very happy with the whole negotiation, thank you all very much. well and I'm very happy with the whole negotiation, thank you all very much. More
by FRANK.VEL
February 09, 2026
From start to finish everyone was professional, friendly, and courteous. I got a great deal and was very happy. and courteous. I got a great deal and was very happy. More
by Vickic1978
Employees Worked With
February 05, 2026
Best service I ever had I love it everybody is nice and super clean place recommend 100% super clean place recommend 100% More
by normanormandita
January 31, 2026
Muy profesionales , muy contenta con su trabajo, satisfecha con toda la ayuda brindada , muy complacida satisfecha con toda la ayuda brindada , muy complacida More
by lupita.matthew
January 27, 2026
was not given all finance options including Nissan financing. way too much high pressure on options that would make him more commision instead. Terrible trade in amount. my car was worth more than $10 financing. way too much high pressure on options that would make him more commision instead. Terrible trade in amount. my car was worth more than $1000 More
by garryc2153
Employees Worked With
