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Universal Nissan
Orlando, FL
2,711 Reviews
Dear Valued Customer,
Welcome Universal Nissan! Universal Nissan is a thriving car dealership that is constantly seeking better ways to service the dedicated Nissan vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Nissan?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Nissan is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Nissan with all clients who drive home a new Nissan from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 AM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 2,711 reviews
November 21, 2025
Patrick, our salesman, was exceptionally good. However, we desperately need and expected to receive a thorough handbook from Universal Nissan which would thoroughly explain EVERY feature of the ca However, we desperately need and expected to receive a thorough handbook from Universal Nissan which would thoroughly explain EVERY feature of the car. We desperately need to know everything! It is too complicated and not at all explained. I’m sorry we bought the car! The symbols used are horrible and make a good use of the car impossible. More
by ntlsnest
Verified CustomerEmployees Worked With
Patrick
November 20, 2025
This was my second time working with Chris Oliva he was patient, listened to what I needed, and helped me find the perfect vehicle for my family. Moreover he’s very knowledgeable, professional, and genuine patient, listened to what I needed, and helped me find the perfect vehicle for my family. Moreover he’s very knowledgeable, professional, and genuinely friendly. I cannot recommend him and Universal Nissan enough. More
by Sheran Cacho
November 19, 2025
Second car I purchased with Chris, always a great experience. Professional, personable, and friendly. 10 out 10 experience. experience. Professional, personable, and friendly. 10 out 10 experience. More
by Lyanncacho
November 05, 2025
Jeo was amazing showing me all the choices I had. He was very helpful with my trade in car I’m very happy with my new acquisition He was very helpful with my trade in car I’m very happy with my new acquisition More
by suzelyfurlan
November 02, 2025
My brother is an honest, trustworthy dealer who truly cares about his customers and delivers every time. cares about his customers and delivers every time. More
by Raemarie93
Employees Worked With
October 29, 2025
Excellent customer service! Great experience with purchase o new 2025 vehicle! Thank you! Lily Figueroa Great experience with purchase o new 2025 vehicle! Thank you! Lily Figueroa More
by lfigueroa127
October 25, 2025
Super. . muchos anos comprando en nissan me siento muy satisfecha.. gracias son un gran eauipo de ventas..🤓😎 . muchos anos comprando en nissan me siento muy satisfecha.. gracias son un gran eauipo de ventas..🤓😎 More
by DAILANAGIL
October 10, 2025
IT'S THE BEST,I HAVE BOUGHT TWO VEHICLES AND THE PROCESS ONLY TOOK COUPLE HOURS ONLY TOOK COUPLE HOURS More
by GANTEQUERA8372
Employees Worked With
Other Employees :
Julio Valdez, best sale man,excellent professional
October 06, 2025
It was great once Errol introduced himself and helped us immediately. Thank you so much immediately. Thank you so much More
by ROSALIEATHOMPSON
September 16, 2025
Very professional always willing to make a deal that makes you happy & comfortable. Friendly environment makes you happy & comfortable. Friendly environment More
by eliecheverry
