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Valley Honda
Aurora, IL
11,680 Reviews
Valley Honda is the Illinois' largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer.
Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 16 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country.
Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
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Showing 11,680 reviews
January 07, 2022
Just took delivery of a 2022 Honda Ridgeline, our second vehicle purchase, from Valley Honda. Because of pandemic supply chain issues, it took 4 months from the time of our order to delivery of our vehicle vehicle purchase, from Valley Honda. Because of pandemic supply chain issues, it took 4 months from the time of our order to delivery of our vehicle. Our salesperson Dominic D’Alesio was “over the top EXCELLENT” in reaching out to us regularly to provide updates on the progress of the production and delivery of our vehicle! During this time interval, we initiated a couple of tweaks to our order for additional options. When we picked up our vehicle, Dominic was prepared and fully explained how our quote had changed from our original discussions to the requested updates. Since we upgraded from a 9 year old CR-V to a brand new Ridgeline, Dominic was very expert in pointing out the differences in the dashboard, instrument panel and technology feature updates and upgrades. He took the time to help us connect our iPhones to the vehicle Bluetooth system and our garage door opener to the Home Link system. If you decide to visit Valley Honda for a future vehicle purchase, we highly recommend that you ask for Dominic:-) More
by Peeock
January 06, 2022
Ray Luttrell was a huge help in finding my next car! My husband and I needed to trade in our lease for a bigger vehicle and Ray was so helpful and knowledgeable throughout the entire process. He showed a g husband and I needed to trade in our lease for a bigger vehicle and Ray was so helpful and knowledgeable throughout the entire process. He showed a genuine interest in our lifestyle and needs and we ended up walking away with the perfect car. We will be going back to him for any future needs! More
by VWool
Employees Worked With
Ray Luttrell
January 06, 2022
I was at the dealership on 01/05/22. Fred was very nice and helpful, great customer service and knowledgeable. My purchase experience was awesome. and helpful, great customer service and knowledgeable. My purchase experience was awesome. More
by Teetee159
Employees Worked With
January 04, 2022
Tom was very helpful and so detailed in his guidance. He made my shopping experience at valley honda very smooth and satisfactory made my shopping experience at valley honda very smooth and satisfactory More
by Rupesh
Employees Worked With
January 03, 2022
Valley Honda has always given me the best deal on every car I have bought there. This purchase was #5. They always put the needs of the customer 1st. car I have bought there. This purchase was #5. They always put the needs of the customer 1st. More
by kristie.henry
Employees Worked With
January 02, 2022
You must get this sort of review all the time, but Luis and the crew at Valley Honda really made our car buying experience exceptionally easy. Everyone on the staff treated me and my family with kindness a and the crew at Valley Honda really made our car buying experience exceptionally easy. Everyone on the staff treated me and my family with kindness and professionalism. Just absolutely top notch service. I look forward to being their customer in the future and maintaining our new Honda Odyssey at their shop! We love it. Thank you so much to everyone Valley Honda and at the Honda company who built our amazing van. More
by jgross42
Employees Worked With
Other Employees :
John Griffin, Eli McMahon
January 01, 2022
This was the best car buying experience ever!! Ken is amazing! He was very helpful, friendly and very knowledgeable. He was very honest and explained everything clearly. He didn’t miss a beat. We felt li amazing! He was very helpful, friendly and very knowledgeable. He was very honest and explained everything clearly. He didn’t miss a beat. We felt like we were talking to a long time friend. My family and I will be buying all of our future cars from Ken. More
by rach1074
Employees Worked With
January 01, 2022
Scott was very knowledgeable and friendly. He help me find a car that worked for my situation. Scott give me many options to choose from. He was great!!! find a car that worked for my situation. Scott give me many options to choose from. He was great!!! More
by jdg331
Employees Worked With
December 31, 2021
Mark was great. He was a careful listener and understood what type of vehicle we were looking for. Great guy. what type of vehicle we were looking for. Great guy. More
by Car buyer
Employees Worked With
December 31, 2021
Steve Grady and the team at Valley Honda did an awesome job getting this car. I couldn’t be happier with the professionalism and ease of transaction that Steve provided. In addition I was rewarded with bei job getting this car. I couldn’t be happier with the professionalism and ease of transaction that Steve provided. In addition I was rewarded with being loyal to the Dealership, with an extension of the service and warranty offerings. appreciate working with you all. More
by manan.kapadia
Employees Worked With
