Valley Honda

Excellent dealing My experience with Roland Gomez in Valley Honda is the best I had ever. He explained everything and answered to all my questions. He is an asset to My experience with Roland Gomez in Valley Honda is the best I had ever. He explained everything and answered to all my questions. He is an asset to Valley Honda. More

Delightful repeat experience. I picked up a new Civic here at the beginning of August and was so pleased that I decided to treat my daughter to a new one too. I explained to Nick T I picked up a new Civic here at the beginning of August and was so pleased that I decided to treat my daughter to a new one too. I explained to Nick Theodor what was going on and that it was to be a surprise and he really bent over backward not only to ensure that the surprise would be impactful but also to make sure that my teeny weeny niggle of an issue the first time ( that it took too long to be done and on my way) was absolutely the last thing I would feel the need to complain about. Sure enough from having no inkling I was going to buy a car that morning to having emailed nick from my iPhone and sorted through available inventory I showed up with my daughter with no appointment and was done and having her drive out in it in about 80 minutes including all paperwork etc. Awesome service! More

Extremely happy with second purchase from Valley This is our second car purchase with the help of Steve at Valley Honda. We were looking for a very specific vehicle, and Steve was great in not only l This is our second car purchase with the help of Steve at Valley Honda. We were looking for a very specific vehicle, and Steve was great in not only locating it during a very busy time for him but securing the car for a fast delivery and making the purchase quick and enjoyable. We have sent family and friends to Steve in the past, and we will continue to do so. More

Infinity FX35 Working with Nick was great! Super easy to work with, absolutely love the price I got on my car, and I love my "new" car even more! Highly recommend N Working with Nick was great! Super easy to work with, absolutely love the price I got on my car, and I love my "new" car even more! Highly recommend Nick and the dealership to anyone. More

Great experience. I had a very easy and enjoyable car buying experience. When the time comes for a new car I will definitely return to Valley Honda. I had a very easy and enjoyable car buying experience. When the time comes for a new car I will definitely return to Valley Honda. More

Labor day sale of Accords Nick made our car shopping experience very enjoyable! He worked with us to find the right car, and then offered us a very fair price... including a Nick made our car shopping experience very enjoyable! He worked with us to find the right car, and then offered us a very fair price... including a good price for our trade-in. Thanks for a great car purchase Nick!! We were happy to find the quality service shown at Valley Honda Naperville/Aurora. More

Excellent Customer Service J.D. helped me purchase a new Civic EX during Honda's Labor day Sale and made the experience exciting. Will definitely be back and refer friends/famil J.D. helped me purchase a new Civic EX during Honda's Labor day Sale and made the experience exciting. Will definitely be back and refer friends/family. More

Fantastic experience We had a great experience at Valley Honda, and especially with Tom Propersi. He was very knowledgeable, and had a "no pressure" approach. He explaine We had a great experience at Valley Honda, and especially with Tom Propersi. He was very knowledgeable, and had a "no pressure" approach. He explained the whole buying process well, and even sat with us for a while to make sure we were very comfortable with all of the features of our new car before we drove off the lot. Overall, it was a fantastic experience and I would recommend Tom to anyone looking for a new or used car! More

Great Service I was pretty indecisive on my first car purchase. Brandon was patient with me as I asked him to see almost every color and trim variation of the Honda I was pretty indecisive on my first car purchase. Brandon was patient with me as I asked him to see almost every color and trim variation of the Honda Civic. Him and James worked with me to feel comfortable with my purchase and I am very happy with what I ended up purchasing. I never felt pressured at any point and had a fantastic experience overall. More

My Sales Associate Randall Rosen and the General Manager Don Davis of this Honda Dealership literally saved Honda from losing a customer. I ordered a 2016 Honda Pilot Touring mod and the General Manager Don Davis of this Honda Dealership literally saved Honda from losing a customer. I ordered a 2016 Honda Pilot Touring model and during my delivery inspection, found several paint defects such as scratches and dust that had gotten under the clear coat causing raised bumps. I fully understood that this was not the dealerships fault but rather Honda manufacturing. I ended up refusing delivery and was having second thoughts of even purchasing a Honda vehicle. Being a long time General Motors owner, since my father was employed their, I benefited from their employee discount program. If you don't know, I would typically receive 7-8% off MSRP so as you may see why I would even give Honda a second chance. You could see that Randall was totally embarrassed and he assured me that this is not how his Dealership operates and that I would be getting a call from the General Manager Don Davis very soon. Well, soon after I did receive that call and I expressed my displeasure and loss of confidence in Honda's ability to produce a vehicle up to my standards. Don immediately took care of my concerns, ordered a new vehicle and threw in their paint protection plan plus as a nice gesture threw is a bunch of accessories if I would stay with Valley Honda and let them prove to me that they are the best. Well, as I write this review I have 82 miles on my new Honda and let me say, the paint job was flawless. The team at Valley Honda really came through and above all, my Sales associate Randall Rosen has texted and called to make sure that I was completely satisfied with absolutely everything. So far, I am glad I decided to jump the GM ship and purchase a Honda vehicle. The safety features on these vehicles are outstanding and being a Certified Safety Professional, that is VERY important to me and my family. Randall, seriously. Honda needs to give you an award because I was almost ready to tell you that I would not be doing business with Valley or Honda. You really pulled me back in and you and your team have delivered on all of your promises to date. Congratulations. I'm not an easy customer! ;) More