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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
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Vehicles
4.1
5,322 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,322 reviews

November 05, 2024

Service was completed as promised in timely manner. Service addressed issue, as identified by me and them. More

by pete.goldschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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Nov 06, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Pete, we're glad to hear that our team at Van Nuys Chrysler Dodge Jeep Ram was able to address your service needs promptly and effectively. Thanks for choosing us!

November 04, 2024

Every aspect of our Jeep purchase, the entire staff was straight forward and took really great care of us! Love our Jeep Grand Cherokee Ltd. X! More

by TM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Korbin Schaefer
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Nov 04, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're happy to hear that you had a straightforward and positive experience with the team at Van Nuys Chrysler Dodge Jeep Ram! Enjoy your new Jeep Grand Cherokee!

November 02, 2024

Payman is the greatest most bestest nicest most handsomest modest sexiest foreigner the world has ever witnessed. More

by CANNELLKYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear such high praise for Payman at Van Nuys Chrysler Dodge Jeep Ram, Kyle! It's fantastic that he made a memorable impression. Thanks for sharing your experience with us!

November 02, 2024

Great service, brought in vehicle for a recall issue. The guys were able to get me in and out at no time. More

by s.abrahamyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to hear that our team at Van Nuys Chrysler Dodge Jeep Ram provided you with efficient service for your recall issue. Thanks for the positive feedback!

October 31, 2024

I like this dealership, it is always clean and tidy and they serve me quickly. Thank you More

by CARCOR77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio
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Oct 31, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Van Nuys Chrysler Dodge Jeep Ram!

October 29, 2024

Sold my 2014 Lexus ES350 back in August of 2024 (2 months ago), and purchased a 2023 Tesla Model 3. Dealership failed to completed the "Release of Liability" paperwork, and i have been getting charged for to More

by ragusa74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Schwartz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to hear about the ongoing issues with your previous vehicle's paperwork. This is certainly not the level of service we aim to provide, and I apologize for any inconvenience caused by this oversight. Please reach out directly so we can address this matter promptly and ensure it gets resolved. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

Oct 30, 2024 -

ragusa74 responded

Hi Jonathan , please discuss this matter with your staff (Salena), I was told this was brought to your attention. There is no excuse for this paperwork not being processed, when the vehicle was sold to your dealership 2 months ago. NOW I’m stuck with a toll bill that has nothing to do with me, because of your dealerships negligence !

October 22, 2024

The atendent is excellent I recommend Van Nuys Chrysler Dodge Jeep Ram place. Thank you More

by bonilla.refugio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for being an awesome Van Nuys Chrysler Dodge Jeep Ram customer, Bonilla!

October 16, 2024

This guys abuse his position as manager. He is un respectful . does not listen to this customer and he does not care to get a good quality car to the buyers . if he was working for me he More

by ortegaj1954
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's concerning to hear about your experience with our manager, and I apologize for any disrespect or lack of attention you felt. We strive to provide quality service and vehicles, so this feedback is important. Please reach out directly so I can assist you. Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

Oct 21, 2024 -

ortegaj1954 responded

Sir thank you for your concern into this matter I have spoken to Mr Badie I have explained the concerns and condition of the car I got I bought the car in Sunday it was back to the dealer on Monday for 3 days , my mistake I did not check tha car. Since it took about 8 hours. To close the deal. My mistake . but I was told. The car was certified and checked by your mechanics some how I got a car with dirt and scratches. All over inside , But the main thing the car had very little oil or no oil in the motor is my major concern . How the car was checked. ? All has been fix to a level . hope no issues will come later for the motor been out of oil , still I’m waiting for a second key and owner manual. Elisa from finance is helping on this . Sir thank you for your concerns into this matter sorry for any inconvenience once again I appreciate you paying attn to Retire client. Muchas gracias blessings

October 12, 2024

Good customer service. Helped me with my car lease option and recent service. Thanks a lot More

by ara.hovhannisian
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Oct 15, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

It means so much to us to see your review! Thanks from the team at Van Nuys Chrysler Dodge Jeep Ram.

October 12, 2024

Armen B. in service is great... very relaxed, honest, and gets the job done on time! More

by KBRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen B. in service is great... very relaxed, honest, and gets the job done!
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Oct 15, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for giving a shoutout to Armen and leaving Van Nuys Chrysler Dodge Jeep Ram a five-star review! See you on the road.

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