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Ventura Toyota

Ventura, CA

4.9
1,222 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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6360 Auto Center Dr

Ventura, CA

93003

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Showing 1,222 reviews

March 19, 2018

Outstanding Service - Thank you Kevin! My sincere thanks and appreciation to my service advisor, Kevin Hurlic, for an outstanding job. Had service performed, and as always it was perfect. K More

by JEisner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hurlic
Apr 01, 2018 -

Ventura Toyota responded

Our service department works very diligently to give you the best possible product with the best customer service.

March 17, 2018

Excelente persona. Una excelente persona y excelente vendedor muy honesto y profecional un gusto haber hecho negocio y tratado con usted. Es un placer el llegar a una More

by miloluna1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2018 -

Ventura Toyota responded

Muchas Gracias

March 14, 2018

Don't bother with this place Would never even think of buying a vehicle from an establishment that employs someone who is as rude and hateful as this man was to me over the phone. More

by Willneverpurchasefromyou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Wehmeyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018 -

Ventura Toyota responded

Hi will, We apologize for the miscommunication over the phone. Please accept our apologies. Regards, Ventura Toyota Mgmt

March 12, 2018

Great Customer Service I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Ramon Martinez too More

by Zubair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 16, 2018 -

Ventura Toyota responded

Thank you for sharing your experience with Ramon and our dealership. We are happy to be of service.

March 06, 2018

Rocky start but amazing finish. Thank you Mike Perez and Daniel Leon for all your help. Also, thanks to Barbara Willerford for the referral. Excellent service from sales to finance. More

by Nope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
KP Ghuman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara Willerford, Daniel Leon
Mar 16, 2018 -

Ventura Toyota responded

Hey there, We are so happy that we could meet your car buying needs. We understand that we it didn't start off smooth but we hope your end result was satisfying. It's our pleasure helping our clients get great customer service. Thanks again, Mike Stamakinley (winky face) Internet Director/New Car Sales Manager mstamakinley@venturatoyota.com

February 21, 2018

Luis Martinez is the best Thank you so much Luis ! You were willing to go the extra mile. You are so easy to talk to and was able to help me get a car that I love. Very helpful More

by Yvonne1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2018 -

Ventura Toyota responded

We are so happy to help our customers by providing excellent customer service.

February 16, 2018

Very professional, very helpful and friendly. This is my 3rd experience and every time it’s been a very pleasant experience.. I love the service and staff is very professional and friendly, Luis More

by Luis m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2018 -

Ventura Toyota responded

Thanks for sharing your experience.

February 14, 2018

Luis Martinez Once again Luis was willing to go the extra mile to make me a happy customer. This was the 4th vehicle Luis helped me with and I will always come back More

by TIESO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2018 -

Ventura Toyota responded

4 times a charm! Thank you for your business. We appreciate it. Great job Luis.

January 04, 2018

Me trataron muy bien y contestaron todas mis preguntas Fueron muy amables. Quiero darle las gracias a Efren Garcia siempre contestotodas mis preguntas y me dio toda la informacion que yo necesitaba saber g More

by joseluis7086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efren Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Ventura Toyota responded

Muchas gracias

December 21, 2017

Disappointing Service rep Marcelino Reveles was both incomptent and rude. Fortunately, manager Richard Newman took over for him and brought about a resolution of a More

by Elisabeth Main
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Marcelino Reveles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Newman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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