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Vera Cadillac
Pembroke Pines, FL
3,659 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 3,659 reviews
November 10, 2021
The service department has excellent customer service. Eric is my favorite service advisor. He is very professional. Eric is my favorite service advisor. He is very professional. More
by Chea9890
Verified CustomerEmployees Worked With
November 10, 2021
My experience was great. The service personnel were pleasant and my vehicle was done in a timely manner. When I pick the vehicle up it was clean in and out. Thank you. pleasant and my vehicle was done in a timely manner. When I pick the vehicle up it was clean in and out. Thank you. More
by coopere63
Employees Worked With
Service
November 08, 2021
I have always received great service at Vera's. Location is convenient, my Service Advisor Giovanni Rubio is knowledgeable , helpful and a pleasure to work with. I am happy about the Valet service as well. is convenient, my Service Advisor Giovanni Rubio is knowledgeable , helpful and a pleasure to work with. I am happy about the Valet service as well. More
by Marcy
Employees Worked With
Giovanni Rubio/ Service Dept.
November 05, 2021
Amazing service, Hodarib and Lorenzo were very helpful. I will definitely return for my next vehicle. Thank you . will definitely return for my next vehicle. Thank you . More
by Elinay.r
Employees Worked With
Other Employees :
Roberto Vasquez, Bert Murguido, Hodari Bazemore, Lorenzo Piquet
November 05, 2021
Extremely rude staff. Very judgemental and made me feel very uncomfortable as if "my kind" doesn't belong there. The finance manager in particular. Replace Carlos! very uncomfortable as if "my kind" doesn't belong there. The finance manager in particular. Replace Carlos! More
by gerjaymar56@att.net
November 05, 2021
I did have a leak inside my car that was under my dashboard it did take them three tries to fix it and in doing it the panel around my window wasn't put back incorrect then they had to order that pan dashboard it did take them three tries to fix it and in doing it the panel around my window wasn't put back incorrect then they had to order that panel had to wait on that for 2 weeks did get that taken care of finally. More
by Braynon
Employees Worked With
Service department
