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Vera Cadillac
Pembroke Pines, FL
3,610 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 PM - 9:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday 11:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 7:30 PM - 6:00 PM
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Showing 3,610 reviews
October 01, 2021
What can I say but… been a customer there for almost 20 years. We purchase an average about one vehicle per year or some one in the family. Customer service is more important to me then sealing the deal I’ years. We purchase an average about one vehicle per year or some one in the family. Customer service is more important to me then sealing the deal I’m buying a new vehicle because it’s customer service you have to deal with until warranty runs out and we’ve been very lucky to have Karin in the service department taking care of all our vehicles so right now I can honestly tell you were very happy with the dealership More
by Robin59
Verified CustomerEmployees Worked With
Karen Service Dept
October 01, 2021
The dealership was Respectful, Courteous,and helpful they took time to listen to me and asked me if I had a question. They ask did I need anything. They made me feel comfortable and at home. took time to listen to me and asked me if I had a question. They ask did I need anything. They made me feel comfortable and at home. More
by SANDRA.HAMILTON49
September 30, 2021
Edwin is my service advisor. He took care of me for many years at Vera and he is very professional, knowledgeable and courteous. I sold my XLR four years ago and purchased a Mercedes. Just sold the Mercedes years at Vera and he is very professional, knowledgeable and courteous. I sold my XLR four years ago and purchased a Mercedes. Just sold the Mercedes and again in a Cadillac. Brought it in to Vera for some warranty work and Edwin remember me and took great care of me. Thanks Edwin and Vera Cadillac. More
by Wwashajr
Employees Worked With
Edwin in Service
September 30, 2021
I have multiple concerns regarding my maintenance on my vehicle. My visit to the service department was due to several issues. Karen was an excellent service representative. The arrival of the parts too vehicle. My visit to the service department was due to several issues. Karen was an excellent service representative. The arrival of the parts took a little time however, I was provided a vehicle for usage . Karen my service representative was courteous very informative and kept me up to date on the activity of my vehicle. I would rate Vera a 10. More
by Blackman
Employees Worked With
Karen the service department
September 30, 2021
My Service Adviser Giovanni Rubio as usual shows professionalism and guided me thru what the service entails. I am very satisfied with his service and as far I am concerned he is very qualified and professionalism and guided me thru what the service entails. I am very satisfied with his service and as far I am concerned he is very qualified and one of the best at Vera Cadillac. More
by Gbmichel
Employees Worked With
Service Advisor
September 30, 2021
This is the second vehicle that we get from Vera Cadillac! They definitely make you feel as part of the Vera family! Very smooth business transactions and follow-up services! Cadillac! They definitely make you feel as part of the Vera family! Very smooth business transactions and follow-up services! More
by JAR1810
September 30, 2021
I found the staff Welcoming, Friendly, Accommodating. The dealership atmosphere was comfortable, clean, it was a pleasure. dealership atmosphere was comfortable, clean, it was a pleasure. More
by cyrine12
Employees Worked With
Other Employees :
Roberto Vasquez, Carlos Sosa, Willy Masot
