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Vera Cadillac

Pembroke Pines, FL

4.8
3,623 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,623 reviews

August 12, 2021

great services and fast as well, concierge very knowledgeable Nestor Suarez was always paying attention about my waiting time and make sure I was OK all the time More

by miriamramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nestor, suarez
Aug 13, 2021 -

Vera Cadillac responded

Thank you for taking the time to leave us a review. We'll see you next time.

August 12, 2021

The staff was very attentive and professional. The environment was clean and tidy. The personal who assisted me where excellent with the service they provided and ensured I was taken care of. More

by lianne3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike with service department , Roberto Vasquez
Aug 13, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation! Have a great weekend.

August 12, 2021

Took a while to work out which cars were actually available and then get them on the lot but overall it was a good experience More

by dmartin25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Vasquez, Gerrod Overman
Aug 13, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation, and congratulations on your new vehicle! We hope to see you back at Vera for your first oil change.

August 11, 2021

Always a great experience with the Service department at Vera Cadillac. Very professional and excellent customer service. I had extended warranty and they also provided a loaner Cadillac for me More

by gspaddy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Englert
Aug 12, 2021 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. We love hearing from happy customers like you. Take care and we'll see you next time.

August 10, 2021

Karen was my service adviser and let me tell you I have nothing bad to say! She helped me out tremendously! After going to different Cadillac dealerships Vera makes me feel at home. More

by AMBER.CASTELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen!!
Aug 11, 2021 -

Vera Cadillac responded

Thank you for the review and shout out for Karen. At Vera Cadillac Buick GMC, we take pride in making our customers feel at home and are so glad that rang true for you. Take care and we hope to see you next time.

August 10, 2021

Vera Cadillac has Consistently showed efficient, professional devoted care to my Escalades since 2002! Their Family oriented approach makes me wanting to return! In part, that’s one reason why I alw More

by monroigr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Mikel, Mr. Cobos-Vera, Mr. Carlos
Aug 11, 2021 -

Vera Cadillac responded

Thank you for your continued business and for sharing your experience with the Vera Difference. We love hearing from customers like you and are so glad that our service helps you feel more secure in your vehicle. Take care and we'll see you next time.

August 10, 2021

From the moment we walked in, Jason Back made us feel welcomed and comfortable. Offered us water right away and had us sit down so he could understand exactly what our needs were. The daunting task of More

by BETTY VALDES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Back
Aug 11, 2021 -

Vera Cadillac responded

Congratulations on your new vehicle and thank you for taking the time to share your experience with the Vera Difference! We will pass on your kind words to Jason. Enjoy your new vehicle and remember to come back for your first oil change. Take care.

Aug 11, 2021 -

BETTY VALDES responded

Thank you! We really did feel the Vera Difference. Jason represented you well!

August 09, 2021

Alex's approach was right to the point and knowledgeable of my needs as a first time Cadillac owner. I will return when needed. Great job! 👍🏾 More

by milligas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 10, 2021 -

Vera Cadillac responded

Congratulations on joining the Cadillac family! We are so glad to have won your business and look forward to seeing you back at Vera. Thank you for the recommendation and take care.

August 09, 2021

My engine light is on and no one bothered to check it while performing routine maintenance service. Also, I don’t understand why purchase a car maintenance plan at the time of my lease purchase if I knew More

by SMITHROBIN6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabino Ramos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ellen McGee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mhohn
Aug 10, 2021 -

Vera Cadillac responded

Thank you for reaching out regarding your concerns and for speaking with our service department. Per our conversation, we will see you soon to address the check engine light. Meanwhile, if you have any other questions or concerns, please don’t hesitate to contact our Service Manager, Leo Pena, at 954-517-7842.

August 09, 2021

The service dept is great.They were very helpful .They gave me a ride to the rental car place when they were out of courtesy vehicles.And had my vehicle done in a timely manner.Im happy to have them in my More

by branclay27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
Aug 10, 2021 -

Vera Cadillac responded

Thank you for the glowing recommendation! We take great pride in providing the best service in South Florida and are so glad that level of service shone through for you. Take care and we'll see you next time.

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