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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,814 Reviews
Call Service Center (844) 517-0823

2,814 Reviews of Vera Cadillac - Service Center

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June 15, 2023

Muy bueno su servicio todo estuvo a tiempo la verdad que no tengo ninguna queja More

by MANHORT29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

June 14, 2023

Love going to Vera to get my car serviced. Giovanni Rubio is fantastic, he does a great job to accommodate his clients More

by VALS954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Rubio
Report | Print
Jun 15, 2023 -

Vera Cadillac responded

Thank you so much for your kind words for Giovanni, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

Aug 14, 2023 -

VALS954 responded

thank you for providing exceptional service every visit.

June 14, 2023

Valet was great. Car was done on time as promised. It was washed and vacuumed as well! Terrific service!! More

by DOCTORGARYROSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell was great and informative.
Report | Print
Jun 15, 2023 -

Vera Cadillac responded

Dr. Rosen, Thank you for the kind words for our service department! We look forward to sharing your compliments with Mikell, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

June 13, 2023

Thankyou Gio! Great service! Very otigessionsl! Very satisfied with the experience will definitely recommend you! More

by smcaride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio at the service department
Report | Print
Jun 13, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

Jun 15, 2023 -

Vera Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Vera Cadillac Buick GMC and we hope to see you again soon!

June 13, 2023

VIP service, Anwar my service rep treated my disability with extreme professional empathy. My wait wasn’t long at all thank you that’s why I purchased all my cars there. More

by wanda.ortiz7336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore, Andy Russell, Alex Aarons, Samuel Cotton
Report | Print
Jun 13, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Wanda, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

June 13, 2023

Gustavo never called or texted me back when I said door came broken on new car More

by CASSEYMORALES
Recommend Dealer
No
Employees Worked With
Gustavo Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rodriguez
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Jun 16, 2023 -

Vera Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Cassey, and hopefully, we can get to the bottom of this. Leo Pena Service Manager

Jun 19, 2023 -

Vera Cadillac responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

June 13, 2023

It was a great experience over all. It was a great experience over all. Great customer service, fast pick and delivery of my car. More

by marbecarly
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jun 13, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

June 13, 2023

Resin un exelente servicio tanto en el servicio de towing.como en el servicio que me ofrecieron en el dpto de servicio por parte de Conrado y del dpto técnico y el chófer que me trajo mi Cadillac much More

by EDUARDO.LINARES007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrado en servicio
Report | Print
Jun 13, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Eduardo, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

June 12, 2023

The dealership was very clean, organized and the customer waiting room was also clean and a nice quiet place to relax and wait for my car to be done. More

by VIC.MENCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez
Report | Print
Jun 13, 2023 -

Vera Cadillac responded

Vic, Thank you! Nestor and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

June 12, 2023

This is one of the best purchases experiences I had ever received. Good prices and wonderful service More

by cubaloryu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez, Andy Russell
Report | Print
Jun 13, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Orlando, Andy, and Roberto met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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