Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,781 Reviews
Call Service Center (844) 517-0823

2,781 Reviews of Vera Cadillac - Service Center

Sort by
May 11, 2023

This dealership has very good customer service for the most part They take care of your vehicle and make it very convenient for you when dropping your vehicle off More

by Tony
Recommend Dealer
Yes
Report | Print
May 11, 2023 -

Vera Cadillac responded

Tony, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

May 11, 2023

Amazing service , excellent staff , very involve with process , give updates , courteous , will definitely use services again. More

by sandor_romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Masot
Report | Print
May 13, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

May 15, 2023 -

Vera Cadillac responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Vera Cadillac Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

May 11, 2023

Good, knowledgeable, reliable service 4 oil change, friendly and inviting with an appointment 45mins to an hour More

by KERONFORDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
May 13, 2023 -

Vera Cadillac responded

Thanks, Keron, for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

May 15, 2023 -

Vera Cadillac responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 10, 2023

Edwin Montoya always does a top notch job. Very knowledgeable, professional, gets me in and out in no time. The best. More

by Angel 69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Montoya
Report | Print
May 11, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Edwin here at Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

May 09, 2023

You all have an amazing serviceman there by the name of Geovanny Suarez. He helped me in finding out the issues with my vehicle More

by ESSIEJACKSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GEOVANNY Suarez
Report | Print
May 10, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

May 09, 2023

I had big problems with my car and after going to another dealership, they did not help, so I came to Vera and even though it was any of the brands they represent Mr Michael Crato and the staff were very he More

by josecardenas323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not recall name of the young person
Report | Print
May 10, 2023 -

Vera Cadillac responded

Thank you, Jose, for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

May 06, 2023

5 It was a great experience. Everything was perfect. The staff the valet the Lyft thank you for all your service a customer service More

by Aida.dade@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mikelle
Report | Print
May 07, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

May 06, 2023

After 45 mins I was able to walk to where the car was being serviced and saw the hood up and no work being done. I waited another 15mins and saw no one was still at the car. Then a service person came ov More

by BRIANVPORTUGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
May 07, 2023 -

Vera Cadillac responded

Providing a positive experience is our top priority, and we're sorry, Brian, that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Leo Pena Service Manager

May 05, 2023

Conrad is absolutely. brilliant. Go there and ask for him. You will not be disappointed. More

by Shep16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hodari Bazemore
Report | Print
May 05, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Conrad and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

May 04, 2023

Professional and very polite I was kept in communication of when my vehicle would be ready More

by DIANEHORIZONPROPERTIESFL
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
May 05, 2023 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

May 06, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

1
...
104
105
106
...
279