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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,781 Reviews
Call Service Center (844) 517-0823

2,781 Reviews of Vera Cadillac - Service Center

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April 22, 2023

It was quick Mikell was friendly and ver professional It's a dealership I've been to in the past and will continue to go to. More

by MIRIAMGAYOSOWFG
Recommend Dealer
Yes
Employees Worked With
Mikell Hernandez
Report | Print
Apr 22, 2023 -

Vera Cadillac responded

Thank you, Miriam! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

April 22, 2023

Extremely Professional and dedicated to a quality and efficient experience. I am glad that I chose Vera for my service needs More

by Tree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo Piquet, Andy Russell
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Apr 23, 2023 -

Vera Cadillac responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

April 21, 2023

Twice I left my car is for repair,but the level of gasoline still doesn’t work,they didn’t do it.How many more times do I have to leave the car for repair.The car stood on station two weeks.I didn’t e More

by LOUBOV SVET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tech:Tamari Lindsay
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Apr 22, 2023 -

Vera Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Leo Pena Service Manager

April 21, 2023

Everything was great as always! ! Nestor was great and everyone was also super great great great More

by Orlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 22, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

April 17, 2023

Consistent efficient professional service care since 2002 that I have been a demanding, yet Satisfied client! And Owner of 3 Cadillacs!!! More

by monroigr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

April 17, 2023

Excellent Dealer Service Center, with Great Customer Service. Kind and knowledgeable Advisors ! I Miss My Prior Service Writer, after 10 years More

by dprzyjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

April 16, 2023

Great service. Very fast with friendly employees. They are very accommodating and easy to schedule services with. More

by Gmwgator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Jimenez, Andy Russell
Report | Print
Apr 17, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

April 16, 2023

I appreciated having my car picked up and returned. The service was completed in a timely fashion. More

by OVANBEVERH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Apr 17, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

April 16, 2023

Hi, the center is nice my problem is that my vehicle was there For a of days and I have the same problem please help me thanks More

by GOLETHA369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giavann. Suarez
Report | Print
Apr 17, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. Please don't hesitate to reach out to us directly if you have any questions or concerns. We are always happy to help! Experience The Vera Difference Gustavo Rodriguez Service Director

April 15, 2023

The parts took a little time, but other than that it was excellent. Service dealership is beautiful and people that work there are great. More

by samuelmarks26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric In service , Lorenzo Piquet
Report | Print
Apr 16, 2023 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

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