Vera Cadillac - Service Center

I took in my vehicle for service because my AC was not working. They told me all my parts were broken and wanted to charge like $3000. For parts and labor. I decline the service and still had to pay $200 working. They told me all my parts were broken and wanted to charge like $3000. For parts and labor. I decline the service and still had to pay $200 just to have my vehicle looked at. I decided to take my vehicle to a local shop for service and had the same work done for $700. My AC is working perfectly and the only thing that was wrong with my AC was the condenser not everything like the dealer told me. Very disappointed More

Everyone at Vera has gone out of their way to make my visits easy. Karen took extra special care of me. She is amazing and professional! visits easy. Karen took extra special care of me. She is amazing and professional! More

When I called to get a last minute service, they were able to get me in the next morning and have my truck ready before my requested time. Jonathan is always responsive and lets me know exactly what is g able to get me in the next morning and have my truck ready before my requested time. Jonathan is always responsive and lets me know exactly what is going on. Great customer sevice More

Estoy muy satisfecho con el servicio, todo muy profesional, él personal es muy amable y servicial, no tengo nada que decir respecto al servicio, felicidades 🙌 Felicidades Vera para todos los empl profesional, él personal es muy amable y servicial, no tengo nada que decir respecto al servicio, felicidades 🙌 Felicidades Vera para todos los employees More

Excellent service and support. As always Edwin and his team follow through with everything they say they will do and more. Above and beyond is how I see it. team follow through with everything they say they will do and more. Above and beyond is how I see it. More

My experience was good dealer had good communication notifying me my issue with my car and was kind enough to clean my car afterward. They're awesome 🌟 notifying me my issue with my car and was kind enough to clean my car afterward. They're awesome 🌟 More

My service appointment was great from start to finish. It was a very easy process to request a service appointment online. My service agent was great, helpful and knowledgeable. Pickup service was a very con was a very easy process to request a service appointment online. My service agent was great, helpful and knowledgeable. Pickup service was a very convenient feature as well. More

Friendly and efficient service department. As soon as you roll in they are attentive and courteous. Will continue to use Vera to service my vehicle. roll in they are attentive and courteous. Will continue to use Vera to service my vehicle. More

Great experience . Staff was flexible to accommodate me and everyone was extremely courteous.First class all the way. It was my first service appointment but it will bit my last and everyone was extremely courteous.First class all the way. It was my first service appointment but it will bit my last More

The service for the Cadillac was excellent, and they do it in a few hours. They have a great customer service, I recommend it. Thank you. it in a few hours. They have a great customer service, I recommend it. Thank you. More