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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,397 Reviews

2,397 Reviews of Vera Cadillac - Service Center

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April 02, 2021

Vera has always serviced and leased vehicles to me. I’ve never been disappointed. 👍🏻👍🏻 I would suggest Vera Cadillac/ GMC to anyone looking for a new vehicle or to service one. More

by JIMMYR828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the recommendation and your continued business. We look forward to your next visit.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

They have Ana amazing customer service! Karen always goes above and beyond for me! They always keep me updated on my services and warranties! Thank you More

by GRANDMAJG1229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the recommendation. Have a great week.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Vera, I great dealership everyone is professional and polite.. I was there for service advisor Karen Englert was very professional and made I was comfortable while waiting for my car to be seriviced More

by DLEWIS2271
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

I have been a Vera customer for 15 years and even though they no longer sell my vehicle (H3) I continue to bring it to Vera for all service. The service from my advisor, Eric T, is by far the best customer More

by SPOILEDATSEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric T in service
Apr 05, 2021 -

Vera Cadillac responded

Thank you for your continued business and for taking the time to leave a review. We look forward to seeing you at your next visit.

April 02, 2021

Great all around service from the repair (body shop) team. Car repair was completed ahead of schedule and great quality of work. Thank you very much More

by lucyb718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Geovanni customer service was great He had everything set up for me before I came in for service The service dept also did a great job getting me a loaner More

by Kevin Tatro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geovanni Rubio
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation. Have a great week.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

Karen was beyond helpful. She made sure that all my vehicle and also transportation needs were taken care of. She also called throughout the process keeping me updated regarding the service to my vehic More

by TheOne1CP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the review and recommendation.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

I am mortified because I just took the car for an oil change and the car overheated and now says I have 0 percent oil remaining. What happened?!? I will be calling once you are open again! More

by CESAR5879
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mikell
Apr 03, 2021 -

Vera Cadillac responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our Service Director, Gustavo Rodriguez at 954-517-7841 so we may resolve any outstanding issues.

April 02, 2021

Excellent service. Dealership made sure the customer was well taken cared of. Highly recommend Vera Cadillac, Pembroke Pines. Hats off to all who were involved 😀 More

by JDAVID445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor Suarez
Apr 05, 2021 -

Vera Cadillac responded

Thanks for the review and recommendation.

Apr 05, 2021 -

Vera Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2021

The repair service is great but the time they hold your car is to long for instance I took my car in on a Tuesday they didn’t start on it until Thursday More

by BIG_DADDY57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen
Apr 05, 2021 -

Vera Cadillac responded

Thank you for the recommendation and for the feedback. If there is anything else we can do to make our service even better, please don't hesitate to give us a call.

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