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This rating includes all service center reviews, with more weight given to recent reviews.
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2,813 Reviews of Vera Cadillac - Service Center
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May 14, 2021
The dealership has demonstrated excellent service since I have been a customer. I am pleased with the way my Appointments are handled. Thank you for your quality of service. have been a customer. I am pleased with the way my Appointments are handled. Thank you for your quality of service. More
by BLUEBLNV
Verified Customer
May 14, 2021
Great Service! Karen was so helpful! Service was quick and we were able to get our car back within a few days of leaving it at the service center. and we were able to get our car back within a few days of leaving it at the service center. More
by FREDDYLAGUERRE
Employees Worked With
Karen
May 12, 2021
We have been very happy with the service provided by Vera Cadillac. They are very professional and do not keep us waiting for the car. We highly recommend Vera for your next Cadillac Cadillac. They are very professional and do not keep us waiting for the car. We highly recommend Vera for your next Cadillac More
by Craig Cohen
Employees Worked With
Christian Lozano
May 12, 2021
My service advisor Eric was very helpful and super nice. He is extremely knowledgeable about the product. Everyone at Vera Cadillac is great..super helpful He is extremely knowledgeable about the product. Everyone at Vera Cadillac is great..super helpful More
by CHEA9890
Employees Worked With
Eric, Willy Masot
May 12, 2021
Services was fast, Very professional and great services. All persons involve in the services were very kind and helpful. I felt confident about the services quality done to my car. All persons involve in the services were very kind and helpful. I felt confident about the services quality done to my car. More
by PEPIN0320
Employees Worked With
Alejandro ( Services Department )
May 12, 2021
Gio is the best I always get treated like family. Keeps me updated with my vehicle. I bring all my vehicle to Vera service department me updated with my vehicle. I bring all my vehicle to Vera service department More
by Mackv95
Employees Worked With
Other Employees :
Giovanni Rubio, Michael Lauzurique
May 12, 2021
I have been working with Giovanni for years. His customer service is excellent and his knowledge of his job is notable. The dealership and facilities are clean and comfortable when waiting on service. service is excellent and his knowledge of his job is notable. The dealership and facilities are clean and comfortable when waiting on service. More
by T4tommy330
Employees Worked With
Giovanni
May 12, 2021
Customer service is top notch! Chris has always treated me like family. Karen keeps me up to date on all my cars and the warranties and services. me like family. Karen keeps me up to date on all my cars and the warranties and services. More
by GRANDMAJG1229
May 11, 2021
My service person was excellent He got me in and My service person was excellent He got me in and out!!!! Give bring Vehicle again, I bring all my Cadillac vehicles to Cadillac dealership!! I cur My service person was excellent He got me in and out!!!! Give bring Vehicle again, I bring all my Cadillac vehicles to Cadillac dealership!! I currently live in Orlando and have been to Massey Cadillac there, however, I was visiting friends here and decided to bring 2012 SRX to Vera to get an oil change !! That ruined it for Massey!! I drive from Orlando to bring my SRX to Vera. The service is above any other caddy dealership!! I miss those mornings donuts, however I do understand!! A honor jar would be a thought to have as an option to continue having the donuts!!!! More
by PPPines
Employees Worked With
