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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,812 Reviews

2,812 Reviews of Vera Cadillac - Service Center

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August 19, 2024

Professional and Excelent Service ! Pick Up was excelent service !!! Sales and Maintenance Departments are Very Good More

by dolobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID - Service Advisor!! VERY NICE & PROFESSIONAL
Aug 19, 2024 -

Vera Cadillac responded

Thank you for your very kind review. David and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2024

Extremely professional personnel very courteous and attentive to my needs, sales team was extremely informative and did not try to offer me something that did not fit my needs, on the day of the negoti More

by FCRUZ40744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owner Louis Vera
Aug 19, 2024 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2024

I bought a used XT5 for my wife . Always used Vera for regular service I am very satisfied with their work I am an aircraft mechanic and typically don’t like dealers but Vera seems di More

by satkowski5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new XT5! Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2024

Good customer service. .. Reliable service and very professional.. Work delivered timely... I recommend it to others .... More

by cookapoem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Pimentel
Aug 19, 2024 -

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2024

Great dealership to deal with knowledgeable, friendly, and very helpful with all the questions we had for them More

by slapshot
Recommend Dealer
Yes
Employees Worked With
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Daniel and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

August 17, 2024

Great service! I would highly recommend the service department. Thank you for the complementary ride to and from my house. More

by OTANEINTERIORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 18, 2024 -

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

August 16, 2024

The process was smooth and quick. Got my car in the first day of purchasing More

by joannachen1227
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Vera Cadillac responded

Joanna, Thank you for your business and this review. We're happy to hear Carlos, Rafael, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 16, 2024

Professional. Polite. HELPFUL. From top to bottom, they are a top notch! I am very impressed and will recommend them to others without reservation. More

by reppas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leor Zvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Muciek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 16, 2024

Very professional and experienced salesman and very friendly atmosphere. Everyone was very helpful and friendly. More

by ruben.ramirez2317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Denis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Vera Cadillac responded

Thanks, Ruben, for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

August 15, 2024

Not now, I’m still upset from the lack of knowledge concerning the unlikely expectation of my 2019 xt4 Cadillac m. More

by icohenjohnson80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Vera Cadillac responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Experience The Vera Difference Gustavo Rodriguez Service Director

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