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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,815 Reviews
Call Service Center (844) 517-0823

2,815 Reviews of Vera Cadillac - Service Center

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August 17, 2023

Very convenient experience! team was very helpful and just all around great! Car was back quickly! More

by Jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor in service
Report | Print
Aug 18, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

August 17, 2023

Extremely dissatisfied of time it took my vehicle to be repaired, requested documents for rental More

by Sunshine_mary12
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Vera Cadillac responded

Mary, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gustavo Rodriguez Service Director

August 17, 2023

I love that they go the extra mile to make servicing your car easier. I had another appointment the same day of my service and they promptly provided me with a great shuttle service to and from my destinatio More

by nadinenixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikell, Andy Russell
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Aug 17, 2023 -

Vera Cadillac responded

Nadine, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 16, 2023

Informative -professional -friendly Excellent service great day at Vera With Nick Compan Service advisor -5 star Thank you More

by Prudee777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Nick Compan
Report | Print
Aug 17, 2023 -

Vera Cadillac responded

Prudee, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick and our team met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 16, 2023

Easy scheduling, great communication, and convenient concierge pick up/drop off including loaner if needed. More

by SAM O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin in service
Report | Print
Aug 17, 2023 -

Vera Cadillac responded

Sam, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 16, 2023

Very professional, very good service very competent. Would recommend to anyone who need work on their car. Also very personal. More

by SHARON_WRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Mr. Edwin montoya.
Report | Print
Aug 17, 2023 -

Vera Cadillac responded

Sharon, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 15, 2023

Profesional people working at this dealer, very mechanics and nice attendance, good persons works there More

by DAISY007DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employees
Report | Print
Aug 15, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 14, 2023

The service was excellent and the service writer was very attentive. I was completely satisfied. More

by reeclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Writer
Report | Print
Aug 15, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 13, 2023

The great customer service at Vera Cadillac sets the bar for the others. Thank you to Orlando, Chris and Carlito! More

by ergella
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Breen
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Aug 14, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

Aug 16, 2023 -

Vera Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Vera Cadillac Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2023

Gustavo and Leo- superior management. David’s ability to listen and find the solution is commendable. More

by Robertbambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gustavo and Leo met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

Aug 16, 2023 -

Vera Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

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