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Vernon Auto Group

Vernon, TX

4.9
5,462 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you. Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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3701 Highway 287 West

Vernon, TX

76384

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Showing 5,462 reviews

December 03, 2023

Rodney Moore was very pleasant and knowledgeable about the GMC product. He provided constant follow up on the order and delivery status. Great customer service! More

by Gus Mtz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Vernon Auto Group responded

Thank you for your review! We are pleased that your sale went smoothly and you were assisted to the best of our ability! Thank you for being a valued customer at Vernon Auto Group!

December 01, 2023

Buying a pickup was a no hassle, pleasant process! Will return here next vehicle purchase. More

by alohahandDale Hand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Vernon Auto Group responded

Thank you for your review! Welcome to the Vernon Auto Group Family!

December 01, 2023

We had a great experience st Vernon Auto. Steve Ybarra was very helpful and professional in assisting us with the purchase of our vehicle. More

by Falldownym
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Vernon Auto Group responded

Thank you for your review! We are so pleased to hear about your experience with us!

December 01, 2023

Found the purchase experience to be better than previous “traditional” car buying. The Vernon Auto Group has continually improved their approach to selling and followup after the sale. More

by traftonjim1
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Vernon Auto Group responded

Thank you for your review! We are so glad our approach worked for you and your car buying needs! We look forward to your continued business!

November 29, 2023

Rodney was great and very helpful. Would recommend him to anyone. He was very friendly and knowledgeable. More

by Kristywheeler84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2023 -

Vernon Auto Group responded

Thank you for your review Ms. Wheeler!

November 29, 2023

Friendly, honest and easy to work with. Fair trade value offered and they met me halfway on a long distance delivery at no charge. Not sure when I'll need to buy the next vehicle, but wil More

by Lefty
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kay Lynn Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Echols
Dec 01, 2023 -

Vernon Auto Group responded

Thank you for your review! We are so pleased to hear about your experience and can't wait for the next!

November 28, 2023

I had been looking for a specific car for months and had experienced some shady practices from other dealerships but Derek and all of the Vernon staff that I worked with made my car buying experience smooth More

by alomeli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jr Calvillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Dilday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith, the Vernon delivery driver.
Dec 01, 2023 -

Vernon Auto Group responded

Thank you for your review! Your words are very kind! We pride ourselves in being up front with the whole process of buying your new car!

November 27, 2023

Taylor and Rodney did an excellent job on our transaction. Very professional, with the knowledge needed to answer my questions. Fast friendly service without me having to drive to Vernon to compl More

by Phil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Echols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Phil responded

Taylor and Rodney did an excellent job on our transaction. Very professional, with the knowledge needed to answer my questions. Fast friendly service without me having to drive to Vernon to complete my purchase. I will definitely be using Vernon Auto Group for any future purchase.

November 27, 2023

Simple to deal with the online purchase. Straight forward and easy to deal with. Will recommend to anyone that might be looking for a vehicle More

by Randy LeBlanc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Echols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Kitchens
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Top tier service from Derek and everyone Vernon Auto Group. Will definitely return for business and recommend to all of my friends and acquaintances. Best dealership experience I’ve had. More

by Noe Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Vernon Auto Group responded

Thank you for your review Noe! We are honored to have your endorsement with your family and friends! Thank you for choosing Vernon Auto Group for your vehicle needs!

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