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Vernon Auto Group
Vernon, TX
5,455 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,455 reviews
June 30, 2020
Brandon was very professional and helpful during my experience with Vernon Auto Group. The process was simple and the truck was delivered in great condition. I would highly recommend doing business the experience with Vernon Auto Group. The process was simple and the truck was delivered in great condition. I would highly recommend doing business there! I also would recommend letting the finance team help you out if financing a vehicle. The got me rates that my bank could not even begin to compete with. Overall, very happy! More
by rglass
Employees Worked With
Brandon Mitchell, Martin Oronia
Helpful June 30, 2020
Great selection, great prices Gary was wonderful to work with and they made the process very simple to buy the perfect truck. It was well worth making the deal over the phone. Gary was wonderful to work with and they made the process very simple to buy the perfect truck. It was well worth making the deal over the phone. More
by Jeep
June 30, 2020
Very easy transaction. Delivered the truck to us and everything was as stated. Delightful to deal with. Derek was our salesman and called to check on the delivery to see if we were satisfied. Would b everything was as stated. Delightful to deal with. Derek was our salesman and called to check on the delivery to see if we were satisfied. Would buy from again! More
by alystrick
June 30, 2020
I could not be more disappointed with my experience from start to finish. Steve the salesman was not only difficult to work with in the beginning, but wanted nothing to do with me during my call after the s start to finish. Steve the salesman was not only difficult to work with in the beginning, but wanted nothing to do with me during my call after the sale. Neither he or Ralph would assist me in the purchase of a replacement for the truck I bought which quickly broke down. Steve, along with David and Miguel high pressured me by telling me I couldn't use the preapproval I had at the same bank they use. The interest rate they got me is 1.5% higher than the loan I got for the next truck I bought after the one they sold me broke down in less than 300 miles. Ashley seemed to care at first but in the end stayed true to Vernon's business model and disappeared before actually helping me. Finally after repeatedly emailing and leaving messages for Ralph, I bought another truck through my local dealership. I am thoroughly disappointed with the customer service provided by everyone involved in the transaction besides the delivery driver. Trevor Thiel More
by Trevor Thiel
June 30, 2020
Great service, they were very helpful and quick with any questions I had. They made the whole buying process and delivery very easy. Would definitely do it again. questions I had. They made the whole buying process and delivery very easy. Would definitely do it again. More
by Erika Ramos
June 30, 2020
Rodney is an outstanding asset to VAG! He made the whole process of purchasing a new vehicle so easy & the customer service is top notch! I will always return to Vernon Auto Group for future purchases. Vern process of purchasing a new vehicle so easy & the customer service is top notch! I will always return to Vernon Auto Group for future purchases. Vernon is blessed to have such an excellent & convenient dealership to find exactly what you want. Shop local & you will find the best deal with down home hospitality. I’m 100% satisfied with the entire process!! More
by Caseylynn11
June 30, 2020
What a pleasure it was dealing with Vernon Auto Group! Jr was great to deal with, had us in and out in an hour! Jr got us a deal that I could not believe on a 2020 Ram 1500. He also gave me top dollar o Jr was great to deal with, had us in and out in an hour! Jr got us a deal that I could not believe on a 2020 Ram 1500. He also gave me top dollar on my trade. I will be doing business with these guys again. More
by cassie2928
June 29, 2020
I highly recommend Vernon Auto group in Vernon, tx!Derek Wilson helped us with every question we had! Very fast and friendly! We will definitely go back! Wilson helped us with every question we had! Very fast and friendly! We will definitely go back! More
by Pjkw14
Employees Worked With
June 27, 2020
Great service today, Steve was very attentive and found us the best vehicle for our needs! Everyone was very nice and patient and also entertained our kids as we were filling out paperwork. us the best vehicle for our needs! Everyone was very nice and patient and also entertained our kids as we were filling out paperwork. More
by valeverhart17
June 27, 2020
Morgan and Megan made my purchasing experience so enjoyable. This is my first Ford and I’ll make sure to return for every service visit and purchase from here on! Thank you to your entire team! enjoyable. This is my first Ford and I’ll make sure to return for every service visit and purchase from here on! Thank you to your entire team! More
by #chevysforlife
