After my previous car died on me, I was in need of a new vehicle so I went to Village VW wanting to look at a Jetta. I did my research beforehand and knew exactly what I wanted so I was really dreading having to deal with a pushy salesman who would try to get me to buy something other than what I wanted. When we arrived, we were approached by Dennis, who was very friendly and nice. I told him exactly what I wanted and he immediately went to check and see what they had in stock. He returned and said that they didn't have the specific car I was looking for but that he would check other dealerships in the region to see if anyone had one in stock that we could get. He offered to let me look at a Jetta that was very similar (same car, just didn't have the sunroof I wanted) while he went to check. I got in the car and fell in love with it so I was really hoping that I would be able to find exactly what I was looking for. He returned and said there were only 2 in the region but that one was exactly what I wanted, even down to the exterior and interior colors. I test drove the one that I had been looking at, to make sure I liked the way it drove and then decided to have the one I wanted transferred in, as he had offered, to buy it.
Throughout the process, Dennis was wonderful about answering all of my questions, which were a lot, since this was my first time buying a brand new car. He went out of his way to contact the other dealership which was out of state, to make sure that we could secure the car. The entire process was wonderful. My car arrived today and I went to pick it up and it was everything I wanted! It even had a full tank of gas, ready for me. I could not have had a better experience at Village VW and I will definitely recommend the dealership and Dennis to my family and friends!