My overall experience at Village Volkswagen was wonderful. They are extremely friendly and helpful. This is our second purchase there and I have never felt as though I was being taken advantage of. Our past experiences at car dealerships were not favorable. I tell people all the time how great they are.
Jim Edgar is the sales person who we have dealt with now, for both purchases. He is a very kind and caring individual who seems to truly understand what his customers want and also has a great pride of the product he is selling. You want to purchase a vehicle from him, because you can tell that he believes in them. We never felt that we were "being sold" on something that we didn't want or need. He seems to steer you in the right direction. We now consider him a friend. That means a lot to us.
Robert was wonderful in the final process as well, and again, I never felt as though they were trying to "sell" me anything, only that they were helping me through the car buying experience.
We will do business there again, and will recommend this dealership to anyone who is interested in your automobiles. In addition, I have never had a problem with my vehicles, or the service and have been very complimentary of the quality of each of them.